Chase McAlister

- Team Leadership: Directed a team of 10-15 crew members per shift, assigning floor positions and managing break schedules to maintain optimal productivity.

- Speed of Service: Optimized drive-thru and front-counter workflows, reducing average customer wait times.

- Food Safety & Compliance: Enforced strict adherence to McDonald's food safety, sanitation, and quality metrics to consistently pass corporate audits.

- Management: Handled opening and closing cash register drawers, performed safe drops, and reconciled daily sales reports with zero discrepancies.

- Inventory Control: Monitored real-time stock levels, completed inventory counts, and adjusted production levels to minimize food waste.

- Training & Development: Mentored and cross-trained new crew members on kitchen stations, customer service, and points of sale.

- Problem Solving: Resolved customer complaints and operational bottlenecks immediately, ensuring positive guest experiences and repeat business.