Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chase McFarland

Yukon,OK

Summary

Dynamic HIM Manager with a proven track record at INTEGRIS Health, enhancing EHR accuracy and integrity. Skilled in Epic and Hyland OnBase, I excel in decision-making and staff development, implementing process improvements that reduced turn around time and fostered a culture of continuous learning. Strong relationship builder with different clinical and nonclinical teams. Seeking to transition into a new field where these skills can be applied and further developed in order to expand to different avenues of potential success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HIM Manager (Document Imaging/Deficiency Analysis)

INTEGRIS Health
12.2023 - Current
  • Managed daily operations to enhance patient care with improved accuracy and integrity of EHR.
  • Reduced medical record delinquency rate from over 5% to under 2.5% and reduced document imaging TAT from over 45 hours to under 24 hours.
  • Coordinated direct reports to optimize resources and improve workflow efficiency.
  • Implemented process improvements that streamlined various tasks and reduced turn around time in Epic and Hyland OnBase.
  • Developed key process standard work for employees, fostering a culture of continuous learning.
  • Conducted annual performance reviews and regular check ins, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors, providers, and other caregivers from different areas.
  • Engaged in different projects such as Epic go-live, business continuity, coding/deficiency workflows, and PB administrative closure processes.

HIM Analyst

INTEGRIS Health
04.2023 - 12.2023
  • Collaborated with clinical teams to ensure patient safety through mitigating wrong patient admit events while on-call.
  • Managed low patient duplication rates through merges and unmerges.
  • Participated in tickets submitted by caregivers as well as performing over 85 Epic chart corrections per month.
  • Managed scanned document corrections via Hyland OnBase.
  • Engaged in reducing patient overlays in Epic.
  • Managed various work queues in Epic as well as correctly alter the names of children born at each facility in Epic.

Education

Master of Science - Health Information Management

Southwestern Oklahoma State University
Weatherford, OK
05-2024

Bachelor of Science - Health Information Management

Southwestern Oklahoma State University
Weatherford, OK
05-2022

Skills

  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Staff training and development
  • Task delegation
  • Relationship building
  • MS office
  • Skilled in Epic and Hyland OnBase
  • Knowledgeable in different healthcare areas

Accomplishments

  • Achieved a consistent Medical Record Delinquency Rate of under 2.5% for the organization with accuracy and efficiency.
  • Collaborated and actively participated in-person and remotely in Ponca City and Woodward's Epic go-live.
  • Worked alongside Coding and IT to create coding/deficiency work queues in Epic to reduce coding and billing holds due to missing and/or incomplete provider documentation.
  • Actively trained clinical caregivers in-person and remotely on Hyland OnBase functions such as Express Scanning. Different clinical areas trained include Ponca City, Woodward, Canadian Valley, Lakeside Radiology, Patient Logistics, and various other smaller departments. Training these functions at hospitals as a whole allowed for HIM to remove it's physical presence at the location.
  • Took over the physician billing administrative closure process for the organization, allowing for more complete and compliant coding and billing.
  • Managed a previous Tier 2 team based on previous Engagement Survey results prior to management role. Tier 1 has been achieved each survey session since then.

Certification

Registered Health Information Administrator (RHIA) - 2022

Timeline

HIM Manager (Document Imaging/Deficiency Analysis)

INTEGRIS Health
12.2023 - Current

HIM Analyst

INTEGRIS Health
04.2023 - 12.2023

Master of Science - Health Information Management

Southwestern Oklahoma State University

Bachelor of Science - Health Information Management

Southwestern Oklahoma State University