Chase McIntosh
Huntington Beach,CA
Summary
Personable Lead Concierge with solid talent acquisition, employee relations, and performance management background. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and commitment to implementing HR policies and procedures.
Overview
4
4
years of professional experience
Work History
Lead Membership Concierge (Assistant Sales Manage)
Life Time
03.2021 - Current
- Conduct phone screens and interviews for potential new hires for open account manager and front desk positions
- Sit in on interviews providing insight on day-to-day workflow and ensuring high-quality candidates graduate interview
- Supervise a team of 4 to 6 people to increase membership retention and acquisition, and deliver on new business in personal training
- Lead the team in sales quotas of $5,000 in new personal training business, and then follow up with the team helping them deliver the same results by teaching specific sales strategies
- Be an “ambassador of the club” by knowing the most information about all departments such as Kids Academy, Aquatics, Club Operations, Cafe, Clinic, and Spa
- Became proficient in the ability to learn and understand how to empathetically listen to members while still upholding company policy and procedures
- Identified issues, analyzed information, and provided solutions to problems
- Demonstrated respect, friendliness, and willingness to help wherever needed
Physician Recruiter
Pacific Companies
Irvine, California
01.2023 - 07.2023
- Met with and actively recruited for top hospitals in the nation such as Howard Brown Health, Banner Health University, and Ochsner Medical Center
- Ensured I made 100+ calls per day seeking new talent and had a total talk time of at least one hour
- Spoke with physicians and conducted phone screens lasting roughly 45 minutes, understanding their skills, their needs, and wants
- Researched geography, tourism, average temperature, real estate, demographics, and politics regarding all the areas my opportunities lay so I could become proficient and confident in a conversation when speaking with talent
- Challenged physicians on what a want is versus a need, and used sales strategies to persuade them to consider how my opportunities meet a majority of what they are looking
- Recruited for various specialties such as Family Medicine (Physician), Family Medicine (Nurse Practitioner), Hematology/Oncology, Neuro/Musculoskeletal/Cardiothoracic/Abdominal Radiology
- Utilized several programs to find physician talent such as DocCafe, PhysicianJobBoard, and CareerMD
- Played the role of the “middle-man” between working on finding the best physician for the role provided, while also challenging hospitals to widen their physician parameters
Education
Bachelor of Arts - Organizational Leadership
Arizona State University
August 2023
Skills
- Skills Strengths
- BullHorn
- Leadership
- MMS (Membership Management System)
- Accountability
- Microsoft Office
- Sales
- DynamicsCRM
- Training and Development
- WorkDay
- Ethical
- Membership Retention
- Membership Sales
- Facility Tours
- Time Management
- Performance Evaluations
- Customer Relationship Management
- Sales Strategies
- Team Management
- Profit Margins
- Customer Needs Assessments
- Closing Techniques
- Business Analytics
- Sales Quota Management
- Lead Identification and Generation
- Client Base Retention
- Consultative Selling Techniques
- Team Recruiting and Onboarding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Physician Recruiter
Pacific Companies
01.2023 - 07.2023
Lead Membership Concierge (Assistant Sales Manage)
Life Time
03.2021 - Current
Bachelor of Arts - Organizational Leadership
Arizona State University
Similar Profiles
Ava BartuchAva Bartuch
Kids Instructor at Life TimeKids Instructor at Life Time
SHARAN ZHENGSHARAN ZHENG
Salesperson at Life TimeSalesperson at Life Time
John BillJohn Bill
NASM Certified Personal Trainer at Life TimeNASM Certified Personal Trainer at Life Time