Chase Moore
Kansas City,MO
Summary
I’m a stand manager with nearly two years of experience leading teams in a fast-paced, customer-centric environment. I specialize in training and developing staff, managing inventory, and overseeing daily operations. I’m passionate about creating a kind, positive customer experience and fostering a supportive team culture every day.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stand Manager
7 Brew
Kansas City, MO
11.2025 - Current
- Oversee daily stand operations to ensure smooth, efficient service.
- Conduct regular inventory checks.
- Train and develop team members to maintain high standards of service and efficiency.
- Order and coordinate deliveries, ensuring timely stock replenishment.
- Provide leadership and support to ensure a positive team culture and a consistent customer experience.
Server
Bristol Seafood
07.2025 - 02.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed orders efficiently using point-of-sale systems to ensure accuracy.
- Assisted in training new staff on service protocols and menu knowledge.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
7 Brew
Kansas City, MO
11.2024 - 11.2025
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted customers in selecting menu items, enhancing overall service experience.
- Operated espresso machines, grinders, and blenders with precision to ensure product consistency.
- Processed transactions efficiently using point-of-sale systems to manage cash flow accurately.
Operations Manager
Under Canvas
Mount Rushmore
04.2024 - 10.2024
- Oversee day-to-day productivity for all 40 team members.
- I am responsible for overseeing and coordinating day-to-day operations of company.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with guests to build connections and nurture relationships.
- I was responsible for constructing the schedule for a department of roughly 40 team members.
- Handled problematic guests to assist lower-level employees and maintain excellent customer service.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Front Desk Supervisor
Under Canvas
Mount Rushmore
04.2023 - 10.2023
- Supervise front desk staff, including training, scheduling, and performance management.
- Provide excellent customer service to guests, handling inquiries, requests, and complaints in a timely and professional manner.
- Oversee check-in and check-out process, ensuring accuracy and efficiency.
- Manage room reservations, including booking, cancellations, and modifications.
- Handle guest billing and payment processing, ensuring accuracy and compliance with hotel policies.
- Build and maintain positive relationships with guests, addressing their needs and ensuring memorable stays.
- Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled promptly.
- Provide ongoing training and development to front desk staff, ensuring they are equipped with skills and knowledge to excel in their roles.
- Prepare daily reports on occupancy, revenue, and other front desk metrics, providing insights to management.
Banquet Server
Hereford House
Shawnee, KS
08.2022 - 04.2023
- Assist with setting up banquet and event spaces according to predetermined layouts and specifications, including tables, chairs, linens, and decorations.
- Serve food and beverages to guests in a courteous and efficient manner, following established service standards and protocols.
- Ensure tables are properly set and maintained throughout the event, including clearing plates, refilling drinks, and resetting for the next course.
- Coordinate with kitchen staff, bartenders, and other servers to ensure timely delivery of food and beverages and address any guest requests or concerns promptly.
- Interact with guests in a friendly and professional manner, responding to inquiries, making recommendations, and ensuring their needs are met throughout the event.
- Assist with cleanup and breakdown of event spaces after the event, including clearing tables, removing linens, and returning equipment to storage areas.
- Collaborate with fellow banquet servers and event staff to ensure smooth and efficient execution of events, supporting each other as needed to deliver exceptional service.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05.2027
Associate of Arts -
Metropolitan Community College - Kansas City
Kansas City, MO12.2022
High School Diploma -
Lebanon High School
Lebanon, MO05.2022
Skills
- Operations Management
- Emotional Intelligence
- Deadline Oriented
- Staff Training and Development
- Excel spreadsheets
- Data entry background
Certification
Servsafe Manager
Timeline
Stand Manager
7 Brew
11.2025 - Current
Server
Bristol Seafood
07.2025 - 02.2026
Barista
7 Brew
11.2024 - 11.2025
Operations Manager
Under Canvas
04.2024 - 10.2024
Front Desk Supervisor
Under Canvas
04.2023 - 10.2023
Banquet Server
Hereford House
08.2022 - 04.2023
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Associate of Arts -
Metropolitan Community College - Kansas City
High School Diploma -
Lebanon High School