Chase Moss
Ardmore,OK
Summary
Results-driven sales professional and management leader, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, team motivation, problem-solving, and adaptability. I cultivate exceptional customer experiences while ensuring seamless operations and positive work environments.
Overview
14
14
years of professional experience
Work History
Area Leader
Ampexbrands
Richardson, Texas
07.2022 - Current
- Conducted regular audits of the area's processes to ensure compliance with company standards.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Monitored area performance metrics and identified areas for improvement.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Crew Lead
LTM Custom Restorations
Oklahoma City, Oklahoma
07.2016 - 10.2022
- Coordinated phases of construction projects from inception to completion.
- Provided guidance and advice on best practices related to scheduling initiatives.
- Evaluate and explain issues, processes, and costs to customers
- Adhering to rules and regulations set forth by historical societies in all aspects of restoration
General Manager
KFC
Ardmore, Oklahoma
10.2021 - 07.2022
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Analyzed market trends to inform business decisions and strategies.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
General Manager
Long John Silvers A&W
Durant, Oklahoma
11.2014 - 08.2016
- Supervised employees through planning, assignments, and direction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
General Manager
Candlewood Suites Hotel
Ardmore, Oklahoma
04.2011 - 10.2014
- Supervised employees through planning, assignments, and direction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Education
IHG Sales Certification
IHG
Atlanta, GAIHG General Manager Certification
IHG
Atlanta, GAServSafe Food Manager / Proctor Certification
ServSafe
Chicago, ILSkills
- Safety management
- Staff development
- Team management
- Performance oversight
- Team building practices
- Business administration
- Budget administration
- Profitability optimization
- Sales forecasts
- Data analytics
- Action plans
- Financial management
- Policies and procedures
- Operational oversight
- Training and coaching
- Sales reporting
- Conflict management
- Attention to detail
- Territory management
- Budget management
- Goal setting and performance metrics
Timeline
Area Leader
Ampexbrands
07.2022 - Current
General Manager
KFC
10.2021 - 07.2022
Crew Lead
LTM Custom Restorations
07.2016 - 10.2022
General Manager
Long John Silvers A&W
11.2014 - 08.2016
General Manager
Candlewood Suites Hotel
04.2011 - 10.2014
IHG Sales Certification
IHG
IHG General Manager Certification
IHG
ServSafe Food Manager / Proctor Certification
ServSafe