Chase Rossi

Deli Team Member

Heritages Diary Stores

08.2023 - 02.2024

Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
Prepared custom sandwich orders according to customer specifications, ensuring consistency in quality and presentation.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
Assisted customers in making informed decisions, recommending appropriate products based on their preferences and dietary needs.
Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Greeted customers at counter to fulfill requests and answer questions.
Filled out daily shift log to record amount of food prepared, used and leftover.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.