William Sand-Perry
Waco,TX
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Team Leader/Shift Leader
Whataburger
Waco, TX
07.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Oversees Overnight and Evening shift coordination including logging inventory, assigning tasks encouraging productivity, ensuring food safety standards, and smooth operations of shifts
- Balanced registers and cash handling skills
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Resolved customer complaints promptly to enhance guest satisfaction experiences.
- Trained in providing great excellent customer service and hospitality.
Equipment Operator
Tri County Land Development
07.2021 - 08.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Kept track of invoices and tickets from drivers for billing office
Education
Associate of Applied Science - Diesel Equipment Technology in On And Off Highway
Texas State Technical College
Waco, TX, TX 09.2024 - 08.2026
Skills
- Customer service and satisfaction
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- ServSafe certified
- Preventive Maintenance of Equipment
- Inspection, diagnostics and repair of Equipment Powertrain, Chassis and Engine components
- Time Management
- Worksite and Shop Safety
- Engine oil servicing
Certification
- ServSafe and Food Safety
- Allison hub 3000/4000 series Online Training
Timeline
Associate of Applied Science - Diesel Equipment Technology in On And Off Highway
Texas State Technical College
09.2024 - 08.2026
Team Leader/Shift Leader
Whataburger
07.2022 - Current
Equipment Operator
Tri County Land Development
07.2021 - 08.2023