Team Member with a warm and friendly demeanor. Skilled at conflict resolution and customer satisfaction. Team builder who is acutely aware of customer and employee needs. Track record of being an essential and effective part of management and customer service teams and instrumental in providing effective solutions that produce immediate impact and contribute to the company's long-term success.
Work History
Team Leader
10 Months
Tractor Supply Company | 11.2024 - 09.2025
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Member
2 Years
Tractor Supply Company | 11.2022 - 11.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Assistant Manager
41 Years 6 Months
Ladd's Marina | 01.1985 - 2015
Supervised a team of 10 employees while managing daily store operations, including opening and closing procedures, inventory control, cash handling, and account management.
Executed ongoing training with employees to maximize customer service and satisfaction.
Implemented merchandising strategies to optimize product placement and increase sales.
Organized, prioritized, and oversaw boat repair projects to ensure standards were met in a timely manner with maximum customer satisfaction.