Chase Saunders
Philadelphia,PA
Overview
10
10
years of professional experience
Work History
Customer Service Specialist
Dandelion Travels
03.2022 - 09.2023
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted available products and services to customers during service, account management, and order calls.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Dietary Aide
Springfield Residences
11.2018 - 12.2021
- Assisted preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining clean and organized workspaces, ensuring timely meal production and delivery.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Customer Service Associate/Cashier
Acme Markets, Inc
01.2014 - 05.2017
- Streamlined check-out process for improved customer experience and reduced wait times.
- Handled cash and credit transactions accurately, ensuring proper balance by end of each shift.
- Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
- Trained new employees in cashier procedures and company policies, promoting consistent customer experience across all team members.
Education
Some College (No Degree) - Architectural Engineering
Pennsylvania State University
University Park, PASome College (No Degree) - Marketing
Thomas Jefferson University
Philadelphia, PASkills
- Complaint resolution
- Good communication skills
- Call center experience
- Account Management
Timeline
Customer Service Specialist
Dandelion Travels
03.2022 - 09.2023
Dietary Aide
Springfield Residences
11.2018 - 12.2021
Customer Service Associate/Cashier
Acme Markets, Inc
01.2014 - 05.2017
Some College (No Degree) - Architectural Engineering
Pennsylvania State University
Some College (No Degree) - Marketing
Thomas Jefferson University
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