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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at Concentrix, excelling in customer service management and support. Recognized for enhancing client satisfaction through effective communication and problem resolution. Skilled in utilizing customer feedback to drive improvements, while consistently achieving high service ratings and fostering lasting relationships.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Detail-oriented Data Entry Professional with over 10 years of experience in entering, verifying, and maintaining accurate digital records. Recognized for consistently meeting productivity and accuracy standards in remote environments, demonstrating a strong commitment to excellence. Proficient in Excel, Word, CRM systems, and various cloud-based platforms, offering a comprehensive skill set to enhance operational efficiency. Bilingual in English and Spanish, enabling effective communication and collaboration in diverse settings.

Results-driven customer service representative with expertise in problem resolution and active listening. Proven ability to enhance customer satisfaction and loyalty in high-volume call environments.

Banking and financial services professional with over six years of experience supporting account holders, resolving complex financial issues, and leading fraud prevention operations within regulated environments. Demonstrated ability to analyze financial transactions, mitigate risk, ensure policy compliance, and maintain customer trust while consistently exceeding customer satisfaction benchmarks. Proven leader with experience training teams, partnering with senior leadership, and supporting enterprise-level financial operations.

 Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. 

Dynamic customer-focused professional with over 10+ years of experience in service-oriented roles. Proven expertise in upselling, training staff, and building lasting customer relationships in fast-paced environments. Adept at clear communication and effective instruction ready to support sales initiatives in a competitive setting.

Dynamic owner/operator with a proven track record at Barnacle Bills Rum & Raw Bar, excelling in operations management and strategic planning. Enhanced team performance through effective staff training and streamlined processes, achieving significant efficiency improvements. Skilled in relationship management and vendor negotiation, driving customer satisfaction and operational success. With decades of experience in the customer service industry it has obviously been my life's passion.

Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.

Dedicated customer service professional with expertise in a relationship management and complaint resolution.
Proven ability to maintain high customer satisfaction scores through effective communication and proactive problem-solving.
Committed to driving service quality improvements that enhance client loyalty and retention.

Experienced with managing high-stakes projects and ensuring client satisfaction. Utilizes analytical skills and strategic thinking to drive successful outcomes. Track record of effective teamwork and adaptability in dynamic environments.

Janasia Francis

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Customer Service Specialist

Daycare Teacher

Sales Associate

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Diploma -

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Educationtrainingcertifications

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Customer Service Specialist

Daycare Teacher

Sales Associate

Diploma -

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