Summary
Overview
Work History
Education
Skills
Timeline
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Chase Trapp

Denton,TX

Summary

Responsible barista with 1.5 years of hands-on experience. Successful at working gracefully under pressure, and is personable and charismatic with customers.

Overview

3
3
years of professional experience

Work History

Server

El Monumento
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista Shift Lead

University of Montana Dining
01.2023 - 05.2024
  • Managed cash handling processes with accuracy, maintaining proper accountability for daily transactions.
  • Enhanced customer satisfaction by efficiently managing and delegating tasks to barista team members.
  • Contributed to an increase in repeat business by consistently delivering exceptional customer service experiences.
  • Fostered positive team morale by providing ongoing support, feedback, and recognition for coworker achievements.

Sales Representative

18 Carrot Bakery
06.2022 - 08.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.


Server Trainer

Nightingale Bistro
12.2021 - 06.2022
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

Bachelor of Science - Psychology

The University of Montana
Missoula, MT
12.2025

Bachelor of Science - Psychology

University of North Texas
Denton, TX
12.2025

Skills

  • Barista Training
  • Cash handling proficiency
  • Espresso machine operation
  • Cleanliness standards
  • POS System Operation
  • Food Handler Training

Timeline

Server

El Monumento
06.2024 - Current

Barista Shift Lead

University of Montana Dining
01.2023 - 05.2024

Sales Representative

18 Carrot Bakery
06.2022 - 08.2022

Server Trainer

Nightingale Bistro
12.2021 - 06.2022

Bachelor of Science - Psychology

The University of Montana

Bachelor of Science - Psychology

University of North Texas

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Chase Trapp