Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chase Westbrook

Glen Allen,VA

Summary

Hardworking employee enthusiastic about learning the HVAC field inside and out. Pursues opportunities to learn new skills and contribute to group success. Proven leader and reliable team player with a track record of enhancing customer satisfaction and streamlining delivery processes at Richmond Ford. Skilled in problem-solving and client relationship management, consistently improving performance and operational efficiency. Demonstrates a positive attitude and attention to detail, ensuring high-quality service and team collaboration.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Driver

Richmond Ford
06.2024 - Current
  • Deliver packages to customer doorsteps and business offices.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Improve customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, follow oral, and written instructions while using GPS technology to make deliveries.
  • Operate vehicle safely in highly congested and long distance areas with no traffic violations.
  • Sort and load packages for efficient delivery route.

Manager on Duty

BP Seafood
10.2023 - Current
  • Train employees in essential job functions.
  • Handle employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provide exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced inventory accuracy to ensure products are fully stocked.

Shift Leader

Taco Bell
09.2022 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

HVACR

Centura College
Newport News, VA
05-2024

GED -

Lafayette High School
Williamsburg, VA
01-2022

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Problem- solving
  • Client relationship management

Certification

HVAC-Type I, II, III, & Core

Safe Serv

Timeline

Delivery Driver

Richmond Ford
06.2024 - Current

Manager on Duty

BP Seafood
10.2023 - Current

Shift Leader

Taco Bell
09.2022 - 06.2023

HVACR

Centura College

GED -

Lafayette High School
Chase Westbrook