CHASE WILSON
Chesapeake,Va
Summary
Professional business leader with a strong drive for results through the development and training of teams. Known to set high expectations and help deliver these expectations through consistent, constructive feedback. Highly experienced in controlling shrink, driving not only top-line sales but also profitable sales through merchandising with margin in mind, and driving more efficient processes to control labor. Demonstrated strengths include strategic planning, team leadership, and process optimization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Divisional Business Manager/Area Business Partner
Save-A-Lot
Chesapeake, Va
10.2011 - Current
- Promoted from ASM to DM within 5 yrs., and again promoted to DBM in August 2020
- Selected as Trainer for incoming recruits at all levels (Regional Directors, District Managers, etc.)
- Led Region in Customer Perception Audit scores with a 95+ average
- Reduced All-In shrink in 2020 to -2.88% vs -.3.71% in 2019
- Hired, Trained and Developed 10+ team members into management roles at various levels
- Completed LEAD certification
- Chosen as Pilot District for Price Investment with overwhelming success (district increased sales by +18% to sales trend) and helped company determine to roll out program across the entire network
- Currently advising Retail Partner (Licensee) locations how to run efficient, profitable stores through increased sales and GIG
Loss Prevention Manager
Lowe's Home Improvement
Virginia Beach, Va
09.2010 - 06.2011
- Conduct new hire orientations to introduce safety and shrink expectations to employees.
- Held a monthly safety meeting with store safety captains from each department to review areas of opportunity and gain insight into root causes, to deliver an effective action plan, which helped reduce GL/WC claims by 23%.
- Partnered with Receiving Clerk and conducted audits to investigate shrink resulting in the stores best inventory results in 5yrs with a total store shrink of -1.63%
Executive Team Leader-Assets Protection
Target
Chesapeake, Va
07.2007 - 08.2010
- Promote a safe and secure environment by developing a strong culture through recognition and awareness
- Completed internal and external investigations by partnering with local law enforcement agencies to protect the assets of the company
- Selected Group Assets Protection Trainer - responsible for training newly hired executives and Asset Protection teams on various courses, including Non-Violent Crisis Intervention and Internal Interviewing
- Led the district in the number of internal cases for 2 years in a row, 2008/2009
- Was under 1.3% total store shrink for 5 years in a row
- I volunteered monthly for the Juvenile Services Department with the City of Chesapeake to teach troubled youth about the consequences of shoplifting.
- I helped the City of Chesapeake Police Department develop a Retail Alliance in the Greenbrier area of the city to share and report internal and external trends to better protect the citizens of Chesapeake. I received an award of recognition from the Chief of Police for my involvement
- Held several store and district captainships, including store controllable expenses, inventory, and bi-weekly district assess protection conference calls, where I created the agenda and facilitated the call
Education
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk, Va05-2007
Associate of Science - Juvenile Justice/Criminal Justice
Tidewater Community College
Chesapeake, VA05-2002
Skills
- Business Analysis
- Customer service
- Employee training and development
- Performance metrics
- Strategic planning
- Operational efficiency
- Revenue growth
- Loss prevention
Certification
- Completed LEAD Certification
Timeline
Divisional Business Manager/Area Business Partner
Save-A-Lot
10.2011 - Current
Loss Prevention Manager
Lowe's Home Improvement
09.2010 - 06.2011
Executive Team Leader-Assets Protection
Target
07.2007 - 08.2010
Bachelor of Science - Criminal Justice
Old Dominion University
Associate of Science - Juvenile Justice/Criminal Justice
Tidewater Community College
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