Chasidy Peavy
West Monroe,LA
Summary
Dynamic Office Cashier Assistant at Harvest Foods with a proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in financial transactions management and employee training, I excel at resolving conflicts and fostering teamwork, ensuring a positive shopping experience while maintaining compliance with safety regulations.
Overview
3
3
years of professional experience
Work History
Office Cashier Assistant
Harvest Foods
West Monroe, LA
11.2022 - Current
- Maintained compliance with safety guidelines while handling money at registers.
- Inspected merchandise prior to sales to ensure correct pricing application.
- Assisted departments during peak times to enhance operational efficiency.
- Trained new cashiers on proper register operating procedures.
- Provided exceptional customer service by resolving issues swiftly and effectively.
- Balanced daily cash drawer, ensuring accuracy of funds and transactions.
- Processed transactions accurately, verifying payment information for customers.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Created reports on sales trends, inventory levels, and financial data.
- Coordinated with other departments to ensure smooth flow of operations.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Radiologic Technology
University of Louisiana At Monroe
Monroe, LA05-2029
High School Diploma -
West Ouachita High School
West Monroe, LA05-2025
Skills
- Customer service
- Employee training
- Problem solving
- Time management
- Leadership skills
- Report processing
- Reports and documents
- Front end management
- Financial transactions management
- Reporting and documentation
- Professionalism and courtesy
- Onboarding and training
- Listening and comprehension
- Safe deposit box oversight
- Cash register operation
- Cash handling expertise
- Banking procedures
- Drawer preparation
- Data entry efficiency
- Financial tracking
- Customer assistance
- Reliability and punctuality
- Refunds and exchanges
- Cash handling
- Quick decision making
- Honest and dependable
Timeline
Office Cashier Assistant
Harvest Foods
11.2022 - Current
Associate of Science - Radiologic Technology
University of Louisiana At Monroe
High School Diploma -
West Ouachita High School