Chasitty Singleton
Little Rock,AR
Summary
Dynamic professional with extensive experience in small business operations and customer relations. As Owner at Touchedbychas LLC, I enhanced client satisfaction through strategic planning and exceptional service, leading to increased referrals. Proven leader skilled in team oversight and financial management, adept at optimizing cash flow and fostering strong client relationships.
Culinary professional known for high standards and exceptional results in kitchen. Extensive experience in preparing and presenting diverse dishes. Strong focus on team collaboration and flexibility, ensuring consistent quality and innovation in every meal.
Professional with proven track record in managing entertainment and guest experiences in dynamic environments. Skilled in team collaboration, event planning, and problem-solving. Known for adaptability, reliability, and delivering high-quality results.
Qualified Desired Position with solid background in leading and managing cruise ship activities and entertainment. Successfully organized and executed engaging programs that enhanced passenger satisfaction. Demonstrated strong leadership and communication skills to foster collaborative team environment.
Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
20
20
years of professional experience
Work History
Owner/ Tax Preparer
Touchedbychas LLC
Little Rock, AR
01.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Cook
CommonHealth
Little Rock, AR
01.2024 - 12.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Dispatcher
Horizon Software International
01.2023 - 01.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Home Health Aide
Carelink Health Care Services
Little Rock, AR
02.2012 - 12.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Cruise Director
Arkansas Queen Riverboat
08.2005 - 06.2013
- Conducted regular training workshops for staff members to ensure consistent delivery of high-quality services across all entertainment functions.
- Fostered a culture of continuous improvement among staff members through ongoing professional development opportunities.
- Negotiated contracts with artists, performers, and other service providers, securing favorable terms for the cruise line while maintaining budgetary constraints.
- Boosted customer satisfaction by consistently providing exceptional service and addressing guests'' needs promptly.
- Launched themed cruises, capitalizing on popular trends and interests to attract a diverse clientele and boost bookings.
- Championed safety protocols, routinely inspecting facilities to ensure compliance with industry standards and regulations.
- Evaluated performance metrics, identifying areas for improvement in programming to enhance overall guest satisfaction.
- Managed a team of entertainers, ensuring seamless coordination of daily activities and events on the cruise ship.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Education
Paralegal Studies
Pulaski Technical College
North Little Rock, ARDiploma - Basics
John L McClellan
Little Rock, AR05.2005
Skills
- Verbal and written communication
- Client service
- Business management
- Business planning
- Staff management
- Team oversight
- Staff hiring
- Accounting expertise
- Cash flow optimization
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Customer service management
- Effective leader
- Scheduling
- Desktops, laptops, and mobile devices
Timeline
Cook
CommonHealth
01.2024 - 12.2024
Dispatcher
Horizon Software International
01.2023 - 01.2024
Owner/ Tax Preparer
Touchedbychas LLC
01.2013 - Current
Home Health Aide
Carelink Health Care Services
02.2012 - 12.2014
Cruise Director
Arkansas Queen Riverboat
08.2005 - 06.2013
Paralegal Studies
Pulaski Technical College
Diploma - Basics
John L McClellan