Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chasity-Ann Aquino

San Antonio,TX

Summary

Seasoned recruiting professional with proactive, flexible and hardworking approach to accomplishing employer hiring objectives. Works well with job boards, LinkedIn and ATS systems. Skilled in coaching, overseeing and encouraging successful recruiters. Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork. Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Diligent College Student focused on human resources and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated professional offering Bachelors and soon to be Masters's in Business and Human Resources. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

10
10
years of professional experience

Work History

Medical Recruiter

Muscogee Staffing Solutions
San Antonio , TX
11.2023 - Current
  • Collaborated with HR team members to design interview questions that accurately assess a candidate's qualifications.
  • Monitored applicant tracking systems for incoming applications from potential candidates.
  • Researched industry standards regarding healthcare recruiting policies and procedures.
  • Ensured compliance with federal, state, and local laws pertaining to employment opportunities in the healthcare field.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Analyzed medical records to ensure accuracy and completeness of information.
  • Coded diagnoses, procedures, and services according to established standards.
  • Reviewed clinical documentation for accurate coding of diagnosis and procedures.
  • Verified accuracy of patient data entered into the electronic health record system.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Pulled patient records and transferred information to appropriate parties.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Determined and implemented techniques to improve medical records retrieval process.

HR Assistant

Stay True LLC
San Antonio , TX
01.2023 - Current
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
  • Managed employee onboarding program for new hires ensuring completion of all required documents.
  • Coordinated with department heads to ensure compliance with corporate policies and procedures.
  • Conducted exit interviews to identify reasons for employee termination or resignation.
  • Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
  • Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
  • Developed job postings for open positions using internal databases as well as external career websites and job boards.
  • Maintained awareness of current trends in Human Resources management practices.
  • Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
  • Drafted letters of offer to new hires outlining terms of employment.
  • Administered employee benefit programs such as health insurance plans and retirement savings accounts.
  • Prepared reports on staff movement within the organization including transfers, promotions and terminations.
  • Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
  • Participated in salary surveys to maintain competitive pay rates within industry standards.
  • Analyzed existing HR systems and processes making recommendations for improvement when necessary.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
  • Tracked performance metrics such as retention rate or absenteeism rate among others for use in strategic planning sessions.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Developed and maintained training materials and benefits packets for new hires.
  • Prepared and posted job openings to appropriate job sites and newspapers.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Drove employee feedback to deliver information to management for corrective action.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted with planning, organizing and coordinating company events.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Initialized background checks for potential new hires.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Guided employees through automated self-service platform for real-time attendance tracking and queries.
  • Organized and attended hiring events and participated in job fairs to network with potential candidates.
  • Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
  • Consulted with internal clients to evaluate labor trends and competitor talent insights for pointed candidate selection.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Coordinated new employee onboarding with orientation scheduling and preparation.
  • Prepared and set up new employee orientations.
  • Processed, verified and maintained personnel-related documentation.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Supported recruitment with resume screening, interview scheduling and candidate job offers.
  • Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.

Prestige Beauty Advisor

Ulta
San Antonio , TX
02.2019 - 02.2019
  • Greeted customers and identified their needs through product knowledge.
  • Demonstrated products to customers and provided advice on suitable options.
  • Maintained a professional attitude towards clients while providing excellent customer service.
  • Assisted in the organisation of promotional activities such as special offers, displays and price changes.
  • Performed cash register operations accurately and efficiently with POS system.
  • Consulted with customers to determine their needs and desired results for beauty treatments.
  • Created attractive displays to showcase beauty products in an appealing manner.
  • Provided makeup application demonstrations for clients upon request.
  • Conducted skin analysis and recommended appropriate skincare regimes for customers.
  • Advised clients on the use of various cosmetic products including creams, lotions, gels and sprays.
  • Organised promotional events such as make-up tutorials or product launches.
  • Ensured that all stock was replenished regularly so shelves were always well presented.
  • Followed up with customers after purchase to ensure satisfaction with product usage.
  • Developed relationships with existing customers by engaging them in conversation about new products.
  • Analysed customer feedback and reported it to management on a regular basis.
  • Attended sales meetings, trainings, seminars and trade shows related to the beauty industry.
  • Kept up-to-date with current trends in cosmetics, skincare, haircare and fragrance lines.
  • Monitored inventory levels ensuring sufficient stock is available at all times.
  • Processed payments using point of sale systems accurately and securely.
  • Managed returns of unwanted items according to company policy procedures.
  • Updated customer profiles in database software programs for future reference.
  • Received new inventory, replenished supplies and optimized displays.
  • Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine and age.
  • Kept up to date on company product line changes to better assist customers and boost revenue.
  • Maintained clean and organized counters and work areas.
  • Performed scheduled resets to incorporate new products and support promotions.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Alleviated product theft by maintaining sales floor and shopper awareness.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Recommended complementary products based on guest interests or items selected for purchase.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Finalized purchases and processed payments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Exchanged merchandise for customers and accepted returns.
  • Placed special orders or called other stores to find desired items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
  • Maintained records related to sales for store management.

Associate

Bath & Body Works
San Antonio , TX
01.2017 - 10.2017
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Researched information related to merchandise availability or pricing.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Built relationships with customers by providing friendly customer service.
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Arranged and stocked new merchandise following placement directions.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Investigated and resolved issues to drive better service for customers and employees.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Promoted sales initiatives to support company brand.
  • Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
  • Gathered data to incorporate into reports and presentations.
  • Greeted customers to determine wants or needs.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Exchanged merchandise for customers and accepted returns.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Prepared merchandise for purchase or rental.
  • Placed special orders or called other stores to find desired items.
  • Maintained records related to sales for store management.

Food Service Worker

AAFES Exchange
Colorado Springs , CO
05.2014 - 09.2015
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Delivered food orders promptly and accurately to guests tables.
  • Prepared beverages such as coffee, tea, soda..
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Ensured that all foods were prepared according to health department regulations.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Organized take-out orders for customers who requested them.
  • Operated dishwashing machines safely and efficiently.
  • Properly stored all leftover food items after each shift.
  • Utilized point-of-sale systems for taking orders from customers.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Set up, restocked and cleaned dining areas.
  • Received food orders from individuals and explained offerings.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Followed recipes and customer requests to prepare meals.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Washed, peeled and seeded fruits and vegetables.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Collaborated with team to deliver timely service of items.
  • Assembled and served meals according to specific guest requirements.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.
  • Made meals in accordance with company standards and requirements.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Filled and served various beverages for customers.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Rotated inventory to reduce waste and optimize freshness.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Education

Master of Science - HR Management

Strayer University
San Antonio
12-2024

BBA -

Strayer University
San Antonio, TX
09-2023

Skills

  • Personnel Recruitment
  • Care Plan Development
  • Hiring And Retention Strategies
  • Candidate Screening
  • Medical Personnel Recruitment
  • Performing Clinical Procedures
  • Treatment Protocols
  • Medical Principles
  • Quality Of Care Standards
  • Job Description Creation
  • Job Board Posting
  • Evaluating Records
  • Examining Medical Histories
  • Medical History Obtainment
  • Medical Terms And Procedure Knowledge
  • Attention To Detail
  • Strong Work Ethic
  • Care Team Collaboration

References

References available upon request.

Timeline

Medical Recruiter

Muscogee Staffing Solutions
11.2023 - Current

HR Assistant

Stay True LLC
01.2023 - Current

Prestige Beauty Advisor

Ulta
02.2019 - 02.2019

Associate

Bath & Body Works
01.2017 - 10.2017

Food Service Worker

AAFES Exchange
05.2014 - 09.2015

Master of Science - HR Management

Strayer University

BBA -

Strayer University

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Chasity-Ann Aquino