Chasity Cooper
Hampton,USA
Summary
Leveraged over two years of experience to support day-to-day problem-solving, collaborate effectively with team members, and adapt to a variety of work environments. Demonstrated strong communication skills, flexibility, and a willingness to learn while contributing to positive team outcomes.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Magical Moments Aba
Hampton, VA
11.2025 - Current
- Implemented individualized behavior intervention plans to support client progress.
- Conducted data collection and analysis to monitor behavioral changes.
- Collaborated with multidisciplinary teams to enhance treatment strategies.
- Provided one-on-one support to individuals with developmental disabilities.
Substitute
ESS
04.2025 - Current
- Managed classroom activities and transitions to maintain student engagement and instructional flow.
- Adapted lesson plans to meet diverse learning needs, supporting an inclusive and equitable learning environment.
- Collaborated effectively with permanent staff through clear communication to ensure consistent learning outcomes.
- Cultivated a positive classroom environment that encouraged student participation and collaborative learning.
CSR
Family Dollar
06.2025 - 11.2025
- Provided exceptional customer service, fostering a welcoming environment that encouraged repeat business and strengthened community relations.
- Resolved customer inquiries efficiently, leading to marked gains in customer satisfaction ratings and enhanced store reputation.
- Worked closely with team members to streamline inventory processes, resulting in noticeable improvements in stock accuracy and availability.
Guest Services / Cast Member
Chuck E. Cheese
Hampton, VA
01.2023 - 05.2024
- Coordinated event schedules to ensure seamless guest experiences and high satisfaction.
- Addressed guest inquiries and concerns promptly, delivering high-quality service and fostering a welcoming environment.
- Maintained and enforced safety protocols to provide a secure and enjoyable atmosphere for guests and staff.
- Streamlined event scheduling processes, reducing booking errors and improving operational efficiency.
- Collaborated with team members to ensure compliance with safety standards while promoting strong teamwork and morale.
- Fostered positive guest interactions through active listening, contributing to consistently high satisfaction and repeat visits.
Library Assistant
Hampton Public Library
Hampton, VA
08.2021 - 08.2021
- Assisted patrons with inquiries, enhancing user satisfaction and library system navigation skills.
- Organized and maintained materials, ensuring a clean and welcoming environment for visitors.
- Managed daily restocking and book arrangement, improving operational efficiency and accessibility.
Camp Counselor (Seasonal)
Marching Elites Summer Camp
Hampton, VA
07.2021 - 08.2021
- Led youth programs, enhancing skills and teamwork, fostering personal growth and communication.
- Coordinated activities aligning with goals, supporting individual learning and group dynamics.
- Facilitated team-building, improving collaboration and achieving developmental objectives.
Education
Bachelor's - Political Science
Virginia Commonwealth University
Richmond, Virginia05.2025
Associate's - Social Sciences
Virginia Peninsula Community College
Hampton, VA05.2023
Skills
- Supported team collaboration using Google Workspace tools, organizing shared documents, calendars, and project resources
- Conducted training sessions to improve team proficiency in Google Workspace applications
- Managed scheduling and calendar coordination to optimize resource allocation and efficiency
- Delivered responsive customer service by resolving inquiries and issues promptly
- Resolved conflicts and implemented communication strategies to strengthen team collaboration
- Improved organizational structure, workflows, and task prioritization to enhance productivity
- Applied effective problem-solving techniques to address operational challenges
- Assisted children with daily routines and activities while supporting educational and recreational development
- Maintained a safe, nurturing environment to promote children’s well-being and growth
Timeline
Behavior Technician
Magical Moments Aba
11.2025 - Current
CSR
Family Dollar
06.2025 - 11.2025
Substitute
ESS
04.2025 - Current
Guest Services / Cast Member
Chuck E. Cheese
01.2023 - 05.2024
Library Assistant
Hampton Public Library
08.2021 - 08.2021
Camp Counselor (Seasonal)
Marching Elites Summer Camp
07.2021 - 08.2021
Bachelor's - Political Science
Virginia Commonwealth University
Associate's - Social Sciences
Virginia Peninsula Community College