Hi, I’m
CHASITY EDINBURGH
Memphis,TN
Summary
Dedicated associate with extensive experience collaborating with clients, promptly identifying needs, and recommending products and services to accomplish clients' goals. Focused on delivering outstanding customer care, am a strong communicator. Committed to supporting faculty with classroom needs as a dedicated teaching assistant, excel at maintaining clean and organized supplies, planning activities, and leading field trips. Additionally, possess excellent tutoring skills, record-keeping abilities, and multitasking capabilities. Passion lies in promoting lasting customer satisfaction through quality service and unparalleled support. Proficient in customer service best practices and knowledgeable about related options. Highly experienced sales associate known for exemplary team building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
years of professional experience
Work History
City Gear Clothing Store
Sales Associate
10.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepared merchandise for sales floor by pricing or tagging.
FedEx
Loader and Unloader
08.2024 - 10.2024
Job overview
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Lifted and slid packages weighing up to 50 lbs. pounds off conveyor belts to transport items.
Home Depot
Associate
01.2023 - 01.2024
Job overview
- Warehouse Safety
- Box Assembly
- Product Inspection
- Maintaining Equipment
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Teleperformance
Customer Service Representative
11.2022 - 12.2022
Job overview
- Prepares and issues manual refunds
- Streamlined call center processes for improved efficiency and reduced wait times
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Assisted customers in navigating company website and placing online orders, improving overall user experience
Homewood Suites Hotel
Housekeeper
08.2021 - 01.2022
Job overview
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers
- Maintained a spotless environment for guests through diligent daily housekeeping tasks
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively
Randstad
Packer Associate
03.2021 - 05.2021
Job overview
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas
- Reduced product damage rates by carefully handling items during the packing process
- Proved successful working within tight deadlines and a fast-paced environment
- Completed daily orders with expert picking and packing of shipments
Amazon Sortation Center
Seasonal Worker
08.2020 - 01.2021
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods
SMX Staffing
Packer Associate
02.2020 - 03.2020
Job overview
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas
- Reduced product damage rates by carefully handling items during the packing process
- Completed daily orders with expert picking and packing of shipments
- Protected materials for transport by correctly packaging products in boxes and crates
Adecco
Packer Associate
03.2019 - 09.2019
Job overview
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas
- Reduced product damage rates by carefully handling items during the packing process
- Maintained clean and safe work environment, adhering to company safety regulations and policies
- Collaborated with team members to ensure timely completion of daily packing tasks
MPLOY SUMMER EXPERIENCE
Summer Intern
06.2019 - 07.2019
Job overview
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Handed out classroom materials, like pencils, paper, and crayons
- Graded assignments and reported individual progress to teacher
- Reviewed lesson material with students individually or in small groups
- Supervised residential and day treatment children during class and on field trips
Education
Kirby High SchoolMemphis, TN
High School Diploma
05.2019
Skills
- Preparing Reports
- Program Support
- Workplace Safety
- Cash Handling
- Progress Reporting
- Attendance Monitoring
- Small Group Supervision
- Product sales
- Shipment processing
- Payment processing
- Exchange coordination
- Customer engagement
- Excellent communication skills
- Teamwork and collaboration
- Store opening and closing
Timeline
Sales Associate
City Gear Clothing Store
10.2024 - Current
Loader and Unloader
FedEx
08.2024 - 10.2024
Associate
Home Depot
01.2023 - 01.2024
Customer Service Representative
Teleperformance
11.2022 - 12.2022
Housekeeper
Homewood Suites Hotel
08.2021 - 01.2022
Packer Associate
Randstad
03.2021 - 05.2021
Seasonal Worker
Amazon Sortation Center
08.2020 - 01.2021
Packer Associate
SMX Staffing
02.2020 - 03.2020
Summer Intern
MPLOY SUMMER EXPERIENCE
06.2019 - 07.2019
Packer Associate
Adecco
03.2019 - 09.2019
Kirby High School
High School Diploma
Availability
See my work availability
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Available
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