Chasity Feeney
McDonough,GA
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Plumbing Diagnostics
McDonough, GA
09.2023 - Current
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Produced thorough, accurate and timely reports of project activities.
- Coded and entered daily invoices with in-house accounting software.
- Responded to customer inquiries via phone or email in a professional manner.
- Assisted in developing budgets for departmental expenses.
- Maintained confidential records relating to personnel matters.
- Managed, scheduled and coordinated office functions and activities for employees.
- Maintained filing system for records, correspondence and other documents.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Resolved customer inquiries and complaints requiring management-level escalation.
Head Bartender
The Wishing Well
Stockbridge , GA
01.2016 - 11.2018
- Balanced daily registers and generated sales reports for management.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Atlanta Motor Speedway
Mcdonough, GA
01.2016 - 01.2018
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Completed regular bar inventories and daily requisition sheets.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted frequent visitors by name and explained new promotions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Ciroc Red Bar The Levi restaurant
Atlanta , GA
01.2015 - 01.2017
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Collected and organized daily till totals and tips.
- Performed opening and closing duties including restocking supplies.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Greeted customers and provided excellent customer service.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Effectively multitasked within fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
Education
GED -
Griffin Tech
Griffin, GA01-2004
Skills
- 20 years customer service
- Billing
- Bookkeeping
- Report preparation
- Document management
- Office management software
- Performance improvement
- Scheduling coordination
- Proposal writing
- Office administration
- Data entry
- Customer relations
- Office management
- Organizational skills
- Team leader
- Conflict management
- Fast paced
- Accurate
- High volume work
Timeline
Office Manager
Plumbing Diagnostics
09.2023 - Current
Head Bartender
The Wishing Well
01.2016 - 11.2018
Bartender
Atlanta Motor Speedway
01.2016 - 01.2018
Bartender
Ciroc Red Bar The Levi restaurant
01.2015 - 01.2017
GED -
Griffin Tech