Summary
Overview
Work History
Skills
Timeline
Generic

Sarah VanDusen

South Bend,IN

Summary

Enthusiastic and motivated HR professional with an extensive background in recruitment and retention, staff training and development, conflict resolution, benefits and compensation, HR records management, HR policies development and compliance. Conscientious and compassionate with a drive for helping employers develop and retain qualified candidates. Excels at partnering with management teams to build employee-centric cultures, promote positive morale, and optimize productivity.

Overview

7
7
years of professional experience

Work History

HR Manager

Communicare
05.2024 - Current
  • Motivate employees through special events, incentive programs, and constructive feedback.
  • Facilitate onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Distribute employee engagement surveys to identify areas of improvement.
  • Work with team of directors and managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Singularly leads entire Recruitment process, Onboarding, Orientation, Training, and Retention efforts
  • Manage weekly payroll process ensuring all punches are reconciled daily. Reviewed payroll register with Executive Director, reconciling any discrepancies found prior to approval
  • Ensure IT access was created for direct care charting

HR Generalist

Hubbard Hill Estates
03.2023 - 05.2024
  • Improved employee retention by implementing effective onboarding and training programs
  • Streamlined HR processes for increased efficiency and reduced administrative workload
  • Assisted with internal and external HR-related matters
  • Lead the overall recruitment process by identifying candidates, conducting interviews, reference and criminal background checks, pre-employment, onboarding and new hire paperwork, etc
  • Implemented and administered employee policies and promote positive employee relations
  • Created and maintained an Excel Master Funnel tracking all interviewed candidates in and out of the interviewing/hiring process, and their progress up to offer and onboarding
  • Ran daily functions of the HR department including hiring and interviewing staff, administering pay, benefits, leave, and enforcing company policies and practices
  • Assisted in payroll for a staff of 300+ employees
  • Fielded employee inquiries related to insurance, FMLA, vacation, sick leave and employee assistance.

HR Recruiter

SSC Services for Education
08.2022 - 02.2023
  • Managed full recruitment cycle to maintain full staffing across 40 schools Skilled & Non-Skilled trades positions
  • Drove in-field recruitment efforts to advertise company's job fairs and active openings
  • Interviewed and screened all candidates
  • Completed hiring process from inception to orientation
  • Lead hiring and onboarding process for 15+ positions
  • Headed weekly meetings with HR, Marketing, and Advertising team for open Skilled Trades roles
  • Created and posted monthly job requisitions for all open roles, as well as weekly Union posting for each school
  • Developed new relationships by networking creative ways of advertising working alongside radio stations & creating large billboards
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Maintained Excel Master Pipeline for all applicants
  • Sourced candidates via Indeed.
  • Restructured entire Onboarding and Orientation process

Recruiting Coordinator

Guaranteed Rate/Origin Point
01.2022 - 07.2022
  • Scheduled all invites for new candidate interviews, in addition to pricing, marketing, & technology meetings
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.
  • Distributed weekly marketing material to all national recruiters to use via social media accounts and LinkedIn
  • Solely responsible for updating master pipeline Excel that was sent daily to the CEO
  • Followed up with regional managers/national recruiters regarding newly hired Loan Officers
  • Contributed weekly data for confirmation of present and new candidate updates.
  • Scheduled and conducted 20+ interviews each week.

Patient Scheduling

Beacon Cancer Clinic/Beacon Health System
01.2021 - 01.2022
  • Scheduled follow up appointments, infusions, chemo, bloodwork & all scans with patients
  • Sent referrals to specialists for further procedures beyond Oncology
  • Scheduled new referrals with Genetic Counselor, Oncologist, NP, & Infusion
  • Completed follow up calls for any future appointments needed
  • Built new patient accounts and gained insurance authorizations
  • Worked in tandem with Centralized Scheduling and Radiology to schedule out CT, PET, and MUGA scans, MRIs, Ultrasounds, Mammography's, & Bone scans.

Patient Billing - Accounts Payable

Beacon Health System Memorial Hospital
04.2018 - 01.2021

Maintained all patient accounts for two hospitals regarding billing steps, collections, processing probate records, bankruptcies, & liens

  • Offered financial assistance options, set up payment plans, & applied financial assistance awards
  • Built new patient accounts adding demographic info, insurance, work compensation info, or car accident info received from attorney
  • Billed out accounts on UB04 forms
  • Processed denial and appeal paperwork to gain payment on accounts, & follow up on all appeals
  • Consistently met or exceeded productivity goals of working 275 accounts per week.

Skills

  • 20 years customer service
  • Proficient with Microsoft Office, Excel, and Outlook
  • HR legal compliance
  • Talent Acquisition
  • Onboarding and Orientation
  • Benefits Administration
  • Employee engagement
  • Competency with HRIS software
  • Team building
  • Recruitment and staffing
  • Open-minded listening
  • Flexible planning and execution

Timeline

HR Manager

Communicare
05.2024 - Current

HR Generalist

Hubbard Hill Estates
03.2023 - 05.2024

HR Recruiter

SSC Services for Education
08.2022 - 02.2023

Recruiting Coordinator

Guaranteed Rate/Origin Point
01.2022 - 07.2022

Patient Scheduling

Beacon Cancer Clinic/Beacon Health System
01.2021 - 01.2022

Patient Billing - Accounts Payable

Beacon Health System Memorial Hospital
04.2018 - 01.2021
Sarah VanDusen