Chasity GARRETT
Orange Park
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier/Receptionist
Keith Pierson Toyota
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Merchandise Manager
Five Below
06.2023 - 11.2023
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Maintained updated product knowledge to successfully educate and advise customers.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Led weekly team meetings to discuss performance metrics, identify areas for improvement, and set actionable goals.
Operations Manager
Michaels Arts and Crafts
05.2021 - 06.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Cashier/Stock Room Associate
Michaels Arts and Crafts
08.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Issue resolution
- Cash drawer balancing
- Payment collection
- ID verification
- Attention to detail
Timeline
Cashier/Receptionist
Keith Pierson Toyota
11.2023 - Current
Merchandise Manager
Five Below
06.2023 - 11.2023
Operations Manager
Michaels Arts and Crafts
05.2021 - 06.2023
Cashier/Stock Room Associate
Michaels Arts and Crafts
08.2020 - 05.2021
High School Diploma -
Penn Foster Career School
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