Chasity Hodges
Dresden,TN
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Bob's Discount Pharmacy
Dresden, TN
09.2021 - Current
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
CSR, Teller
First Community Bank of the Heartland
Dresden, TN
09.2018 - 09.2019
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Participated in team meetings or training sessions when necessary.
- Followed up with customers to ensure their satisfaction.
- Provided customer service support to customers over the phone and by email.
- Adhered to company's established protocols for handling confidential data.
- Processed orders, forms, applications, and requests.
- Educated customers on special pricing opportunities and company offerings.
- Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
- Researched required information using available resources.
Accounts Payable Clerk, Case Management
Cane Creek Park
Martin, TN
06.2017 - 06.2018
- Assisted with month-end closing activities as needed.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Handled high-volume invoice processing with minimal supervision.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Coded invoices and other records to maintain organized and accurate records.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
Education
LPN - Practical Nursing
Tennessee Technology Center
Paris, TN10-2010
Certified Pharmacy Tech - Pharmacology
University of Martin
Martin, TNSkills
- Problem-Solving Skills
- Drug Security
- Pharmacy Operations
- Proper Labeling Procedures
- Prescription Management
- HIPAA
- Drug Inventory Control
- FDA Compliance
- Medication Dispensing
- Patient Counseling
- Team Collaboration
- Pharmaceutical Calculations
- Stocking Medications
- Patient Paperwork
- Filling Prescriptions
- Insurance Billing
- Insurance Verification
- Prescription Verification
Affiliations
- I am very active with my boy's in travel baseball.
Certification
- Certified Pharmacy Tech
- Diploma in Nursing
Timeline
Certified Pharmacy Technician
Bob's Discount Pharmacy
09.2021 - Current
CSR, Teller
First Community Bank of the Heartland
09.2018 - 09.2019
Accounts Payable Clerk, Case Management
Cane Creek Park
06.2017 - 06.2018
LPN - Practical Nursing
Tennessee Technology Center
Certified Pharmacy Tech - Pharmacology
University of Martin
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