Chasity Mast
Lake in the Hills,USA
Summary
Licensed Esthetician with experience in advanced aesthetic treatments, client relations, appointment scheduling, front-office operations, and customer service.
Experienced in creating positive client experiences, managing multiple priorities, and maintaining a professional and welcoming environment. Reliable, detail-oriented, and team-focused with excellent communication, organizational, and problem-solving skills. Recognized for building strong client relationships and delivering exceptional service in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Esthetician/ Client Care & Front Office Specialist
Lifescuplt
Arlington Heights, IL
09.2025 - Current
- Executed advanced aesthetic treatments, including Morpheus8, IPL photofacials, Diolaze laser hair removal, TempSure radiofrequency, and red light therapy.
- Facilitated appointment scheduling, consultations, and client communications.
- Oversaw front desk operations, managing scheduling and administrative tasks efficiently.
- Provided exceptional client care, ensuring a professional and welcoming environment.
- Facilitated client education on treatment options and post-treatment care protocols.
Account Manager / Property and Casualty Producer
State Farm Insurance
Barrington, USA
08.2021 - 07.2024
- Handle renewals, policy changes, and client inquiries promptly.
- Educate clients on policy options, coverage details, and risk management strategies.
- Prepare and process quotes, proposals, and policy endorsements, cancellations, and renewals.
Operations Manager
Kingsborough Chimney Sweeps
Cary, USA
05.2014 - 08.2021
- Scheduling and facilitating the company's day-to-day operations
- Evaluate customer needs
- Work with field team to pinpoint specific time and material requirements
- Generate daily job timeline to maximize: project volume, travel efficiency, timeliness
- Maintained all aspects of accounts receivable and accounts payable
Student Loan Coordinator
Colorado Technical University Online
Schaumburg, USA
07.2006 - 02.2010
- Company Overview: Respected online university.
- Prominent member of a tight-knit team focusing on affordability and student financial assistance in a respected online university.
- Gained experience in a fast-paced call center environment
- Efficiently assisted students with identifying and securing academic financial aid
- Respected online university.
Teller Supervisor
Midwest Bank & Trust
Long Grove, USA
05.2003 - 07.2006
- Performed daily administrative activities including branch opening and closing, balancing the books and completing summary reports
- Staff supervisory duties, including employee reviews, training, frequent teller audits, and shift scheduling
- Proactively identified value-added bank products and services for customers and facilitated introductions to the appropriate personal banker
- Worked with Microsoft Word, Excel, and specialized banking software
Education
Diploma -
Cary Grove High School
Cary, IL05.
Credit Studies -
Harper College
Palatine, ILEsthetician - Esthetics
ABC School of Cosmetology And Esthetics
Lake In The Hills, IL07-2025
Skills
Client Relations & Support
Appointment Scheduling
Administrative Support
Team Collaboration
Attention to Detail
Front Office Operations
Customer Service
Communication Skills
Time Management & Organization
Volunteer Opportunities
It's Our Little Story (Non-Profit), Committee member/volunteer, 2014, Present, Assist in planning and organizing fund-raising events, while directing volunteers., The organization offers holiday toy and gift drives for 840+ foster children annually.
Timeline
Esthetician/ Client Care & Front Office Specialist
Lifescuplt
09.2025 - Current
Account Manager / Property and Casualty Producer
State Farm Insurance
08.2021 - 07.2024
Operations Manager
Kingsborough Chimney Sweeps
05.2014 - 08.2021
Student Loan Coordinator
Colorado Technical University Online
07.2006 - 02.2010
Teller Supervisor
Midwest Bank & Trust
05.2003 - 07.2006
Diploma -
Cary Grove High School
Credit Studies -
Harper College
Esthetician - Esthetics
ABC School of Cosmetology And Esthetics