Chasity Owen
6000 Wooded Acres Vancleave ,MS
Summary
Dynamic and highly reliable professional with a proven track record at The Bluff Bar & Grille, excelling in customer service and multitasking. Recognized for training junior staff and implementing successful promotional events, enhancing sales revenue. Strong communicator with adept money handling skills, committed to fostering positive customer relationships. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Bartender
The Bluff Bar & Grille
05.2024 - Current
- Greet guests, make recommendations, and provide excellent customer service.
- Manage bar operations, multitask efficiently,and handle sales transactions.
- Promote attention to detail and effective communication in fast paced environment.
- Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
- Collaborated with management to implement promotional events, increasing foot traffic and sales revenue.
- Accomplishments: Promoted to Head Bartender for outstanding performance.
Sales Associate
Dolllar General
03.2024 - Current
- Utilize strong writing skills, problem solving,and effective communication.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Resolve conflict and actively listen to customer needs.
- Perform computer operations,money handling, money counting,money drops, and teamwork responsibilities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Nursing Home Volunteer
Hurley Nursing Home
10.2022 - 05.2023
- Assisted residents with daily activities, enhancing quality of life and promoting independence.
- Provided companionship to residents, improving emotional well-being and reducing feelings of isolation.
- Manage patient health, administrated medication, and monitored vital signs.
- Provided wound care and ensured patient safety.
- Delivered compassionate care and effective communication with patients and families.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Computer Literacy & Money handling
Timeline
Bartender
The Bluff Bar & Grille
05.2024 - Current
Sales Associate
Dolllar General
03.2024 - Current
Nursing Home Volunteer
Hurley Nursing Home
10.2022 - 05.2023
High School Diploma -
Penn Foster Career School