Results-driven professional with experience in transaction processing and team supervision. Known for excellent communication, problem-solving abilities, and a focus on collaboration. Proven track record in improving workflows and increasing team productivity to achieve operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transactions Specialist
JPMorgan Chase Via Adecco
Van Buren, MI
11.2024 - 05.2026
Processed high volumes of transactions with accuracy and attention to detail.
Utilized internal systems to track and resolve transaction discrepancies efficiently.
Collaborated with cross-functional teams to enhance transaction processing workflows.
Monitored compliance with regulatory requirements during transaction execution.
Conducted thorough reviews of transaction data to ensure integrity and consistency.
Supervisor Patient Food Services
Michigan Medicine Via FasTemps
Ann Arbor, MI
07.2024 - 10.2024
Supervised daily operations, ensuring adherence to protocols and safety standards.
Trained new employees on operational procedures, enhancing onboarding experience.
Monitored performance metrics, identifying areas for improvement and implementing corrective actions.
Facilitated communication between departments, streamlining workflow and enhancing collaboration.
Resolved employee conflicts by fostering a positive work environment through effective mediation techniques.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Lockbox Processor
JPMC Via Adecco
Van Buren, MI
02.2024 - 06.2024
Processed high volumes of lockbox transactions with accuracy and attention to detail.
Utilized banking software to reconcile accounts and validate payment information efficiently.
Collaborated with team members to streamline workflow and enhance processing speed.
Ensured compliance with regulatory standards throughout the transaction processing cycle.
Identified discrepancies in payments, investigating and resolving issues promptly to maintain accuracy.
Supported the department''s goals by actively participating in cross-training initiatives, enhancing overall team competencies and flexibility.
Maintained high levels of data accuracy with meticulous attention to detail during data entry tasks.
Promoted a positive work environment by actively participating in team meetings and discussions related to process improvements.
Assistant General Manager
Tim Hortons, Rensko Holdings
Saline, MI
06.2021 - 04.2024
Oversaw daily operations to ensure optimal service quality and customer satisfaction.
Implemented inventory management systems to reduce waste and improve supply chain processes.
Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Coordinated staff schedules to optimize labor costs while maintaining service standards.
Facilitated regular team meetings to communicate goals, share feedback, and foster collaboration among staff.
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Resolved problems promptly to elevate customer approval.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
CFO / Head of Financial Transactions & AML/CFT at Telematic Interactive Bulgaria ADCFO / Head of Financial Transactions & AML/CFT at Telematic Interactive Bulgaria AD