Chasity Villagomez
Fort Worth
Summary
Experienced in warehouse operations ensuring efficient organization of daily deliveries. Demonstrated ability to assist in the preparation of delivery bags for drivers, contributing to streamlined logistics processes. Proficient in utilizing computer systems and software for tracking and managing inventory, while maintaining high standards of customer service and communication. Capable of adapting to dynamic work environments, effectively multitasking to meet operational demands.
Overview
7
7
years of professional experience
Work History
FC Associate
Amazon
Fort Worth
08.2023 - Current
- Labelled 60k-150k packages daily with location tags to be sorted throughout the warehouse
- Assisted packages to their perspective locations in the warehouse and into delivery bags
- Delivery bags are then picked up by delivery drivers after process “sort” is completed
Unemployed
Unemployment
Fort Worth
01.2023 - 08.2023
Target.com/Cornerstone Staffing
10.2022 - 01.2023
- Assist guests with GiftCard and/or Target.com issues.
- Access multiple systems at once to investigate and solves guests issues.
- If a resolution cannot be reached, escalate to proper department for further research.
- Often reach back out to guests via email or phone with updates as needed.
GreenT
GXO/Automation Staffing
Fort Worth
04.2022 - 09.2022
- Factory reset cell phones by following process unique to each brand of phone ie. iPhone, Android, Google, Motorola.
- Once process is complete, send phone to next team on the line.
Target.com/Cornerstone Staffing
10.2021 - 01.2022
- Assist guests with Target.com issues.
- Access multiple systems at once to investigate and solve guests issues.
- Transfer guest to proper department if necessary.
- Often email/call guest back to provide updates.
Angell Parcel
Fort Worth
05.2020 - 08.2021
- Deliver Amazon packages in an Amazon branded van.
- DOT certified to drive an Amazon branded step van.
Assistant Manager
Cricket Wireless
North Richland Hills
05.2019 - 03.2020
- Assistant manager of a Cricket Wireless location.
- Opened and closed till.
- Often ran location alone.
- Sold cell phones as well as cell phone service to customers.
Education
high school diploma -
Haltom High School
Haltom City, TXSkills
- Computer skills
- Customer service
- MS Office
- Basic math
- Interpersonal Communication
- Flexible & Adaptable
- [Type] software proficiency
- Critical thinking
- Creative problem solving
- Responsible
- Multitasking abilities
- Clerical
- Supervision
- Written Communication
- Complaint resolution
- Professional telephone demeanor
- Order fulfillment
- Good listening skills
- Package labeling
- Warehouse sorting
- Delivery preparation
- Issue resolution
References
Available upon request
Timeline
FC Associate
Amazon
08.2023 - Current
Unemployed
Unemployment
01.2023 - 08.2023
Target.com/Cornerstone Staffing
10.2022 - 01.2023
GreenT
GXO/Automation Staffing
04.2022 - 09.2022
Target.com/Cornerstone Staffing
10.2021 - 01.2022
Angell Parcel
05.2020 - 08.2021
Assistant Manager
Cricket Wireless
05.2019 - 03.2020
high school diploma -
Haltom High School