Manuel Guerrero Santana

• As an FC Associate at Amazon, my role involves efficiently handling various tasks within the fulfillment center, such as scanning, closing, staging, and loading/unloading trailers while maintaining a strong focus on quality, productivity, and safety standards.
• Ensured that all products were properly labeled according to company standards.
• Demonstrated strong problem solving skills when dealing with difficult situations.

• Monitored employee performance and provided feedback as needed to maintain quality standards.
• Coordinated with vendors regarding repairs or replacements of defective parts or equipment.
• Developed and implemented effective strategies to improve customer service and increase productivity.

Served as a reliable resource for staff, addressing inquiries and offering ongoing support.

Conducted sales transactions while ensuring customer satisfaction.

Provided personalized product suggestions to clients, taking into account their specific requirements and preferences.