Chasity Williams
St Louis,MO
Summary
Accomplished food service professional with a solid track record at St. Louis Psychiatric Rehabilitation Center, emphasizing food safety compliance and customer satisfaction. Proficient in inventory management and team collaboration, achieving waste reduction and improved dining experiences. Successfully upheld quality standards and cultivated a unified work environment.
Overview
10
10
years of professional experience
Work History
Assistant Food Service Leader
St. Louis Psychiatric Rehabilitation Center
06.2022 - 07.2025
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Handled customer complaints promptly and professionally, turning negative experiences into positive outcomes whenever possible.
- Ensured food safety compliance by regularly conducting thorough inspections of kitchen equipment and work areas.
- Enhanced team productivity by effectively delegating tasks and managing employee schedules.
- Maintained a clean and inviting dining area, contributing to an enjoyable customer experience.
- Established excellent rapport with coworkers to foster a cohesive team environment that maximized efficiency in all aspects of food service operations.
- Maintained compliance with all company policies, procedures, and local health regulations to ensure a safe and healthy work environment for all employees.
- Increased sales through the promotion of daily specials and seasonal menu items.
- Consistently met or exceeded company standards for food quality, presentation, and taste during daily operations.
- Regularly updated knowledge of industry trends and best practices, applying new techniques when appropriate to improve overall service offerings.
Cashier
Krogers Grocery Store
04.2020 - 01.2022
- Greeted customers upon entry and promptly addressed their needs.
- Built relationships with customers to promote repeat business.
- Operated cash register for cash, check, and credit card transactions accurately.
- Maintained balanced cash drawer at shift end to ensure precise accounting.
- Restocked and organized merchandise in front lanes for optimal display.
- Resolved customer complaints professionally, enhancing loyalty and relations.
- Assisted customers with inquiries, purchases, returns, and rewards program enrollment.
- Worked flexible hours to meet fluctuating business demands.
Cashier Team Lead
Sam’s Club
08.2018 - 03.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Dietary Aide
Beauvais Rehab and Healthcare Center
09.2015 - 05.2018
- Maintained cleanliness in all kitchen areas, ensuring safety and hygiene standards.
- Served meals to residents according to established schedules and dietary procedures.
- Washed plates, cups, utensils, and equipment using commercial dishwasher.
- Coordinated with dietary aides and kitchen staff for efficient workflow and timely meal delivery.
- Assisted in meal preparation for patients with various dietary restrictions and medical conditions.
- Ensured food safety compliance through proper storage, handling, and sanitation practices.
- Supported team members during peak times by assisting with dishwashing and restocking supplies.
- Provided exceptional customer service to patients, addressing dietary concerns and preferences.
Education
High School Diploma - Basic Education
Affton Highschool
St Louis, MO05.2005
Skills
- Food safety and sanitation
- Food preparation and storage
- Leadership and staff development
- Menu planning and presentation
- Quality assurance and compliance
- Inventory management and cost control
- Meal planning and portioning
- Strategic planning and problem-solving
- Customer service and satisfaction
- Effective communication skills
- Team collaboration and multitasking
- Adaptability and reliability
- Time management and prioritization
Timeline
Assistant Food Service Leader
St. Louis Psychiatric Rehabilitation Center
06.2022 - 07.2025
Cashier
Krogers Grocery Store
04.2020 - 01.2022
Cashier Team Lead
Sam’s Club
08.2018 - 03.2020
Dietary Aide
Beauvais Rehab and Healthcare Center
09.2015 - 05.2018
High School Diploma - Basic Education
Affton Highschool
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