Chasity Worrall
Nashville,TN
Summary
Customer-focused professional with strong customer service skills, dedicated to ensuring exceptional client experiences. Committed to addressing customer inquiries and concerns promptly, fostering loyalty and repeat business. Eager to learn and adapt in new environments, prioritizing efficiency while enhancing overall satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Regal Cinemas
Nashville, Tennessee
01.2023 - 03.2024
- Managed cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the bar area.
- Trained new bartenders on company standards to ensure consistent service quality.
- Collaborated with team members to streamline operations during peak hours.
- Followed safety protocols to ensure safe handling of alcohol and equipment.
- Engaged with customers to enhance their experience at the cinema.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Receptionist
Grassmere Animal Hospital
Nashville, Tennessee
01.2022 - 11.2022
- Greeted clients and their pets with a warm and friendly demeanor.
- Answered phone calls and scheduled appointments to enhance client experience.
- Managed patient records using veterinary practice management software.
- Assisted veterinarians during procedures by preparing necessary tools and supplies.
- Processed payments and addressed client inquiries to ensure clear communication regarding services.
- Maintained cleanliness in the waiting area and examination rooms for hygiene standards.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated patient appointments to maximize clinic's daily capacity.
Inbound Warehouse Associate
Amazon
Lebanon, Tennessee
12.2020 - 10.2021
- Received and organized incoming shipments for efficient warehouse operations.
- Collaborated with team members to ensure timely order fulfillment.
- Inspected products for quality and reported discrepancies promptly.
- Followed safety guidelines to maintain a clean and secure work environment.
- Communicated effectively with supervisors to address workflow issues.
- Organized warehouse inventory according to established procedures.
- Unloaded trucks and containers manually or using material handling equipment.
Floor Staff
Dairy King
Nashville, Tennessee
01.2020 - 08.2020
- Engaged with customers to create a welcoming atmosphere.
- Assisted customers with menu choices and special requests.
- Provided excellent customer service by answering questions and offering advice on products.
- Resolved customer complaints in a professional manner.
- Operated cash register and processed customer payments.
- Collaborated with team members to ensure smooth operations.
- Followed health and safety guidelines for food preparation.
Education
High School Diploma -
Cedarcreek Homeschooling Academy
Nashville, TN05-2020
Skills
- Sanitation practices
- Customer engagement
- Multitasking
- Adaptability
- Conflict resolution
- Team collaboration
- Effective communication
- Problem solving
Languages
English
Professional
Timeline
Bartender
Regal Cinemas
01.2023 - 03.2024
Receptionist
Grassmere Animal Hospital
01.2022 - 11.2022
Inbound Warehouse Associate
Amazon
12.2020 - 10.2021
Floor Staff
Dairy King
01.2020 - 08.2020
High School Diploma -
Cedarcreek Homeschooling Academy