Chasity Young
20268 Tumblin Road ,MS
Summary
Accomplished General Manager at Family Dollar, adept in operations management and leadership, significantly enhanced store sales through strategic marketing and effective team building. Excelled in inventory and budget control, coaching staff towards outstanding achievements, and fostering a customer-centric environment. Demonstrated expertise in problem resolution and operational optimization.
Overview
1
1
year of professional experience
Work History
General Manager of Retail
Family Dollar
10.2023 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Education
N/A - Biological Sciences
Mississippi State University
Starkville, MSSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Languages
English
Professional Working
Timeline
General Manager of Retail
Family Dollar
10.2023 - Current
N/A - Biological Sciences
Mississippi State University
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