Detail-oriented Leave of Absence Coordinator with expertise in policy compliance and documentation accuracy. Proven track record in facilitating communication among stakeholders to ensure smooth leave processes.
Overview
10
10
years of professional experience
Work History
Leave of Absence Coordinator
Sedgwick Claims Management
Irving
08.2020 - Current
Coordinated leave of absence requests for employees across multiple departments.
Managed documentation and compliance for various leave types and policies.
Assisted employees in understanding their leave options and benefits.
Maintained accurate records of employee leave statuses and documentation submissions.
Facilitated communication between supervisors, HR personnel, and other stakeholders involved in the leave process.
Advised employees about available resources such as short-term disability insurance or unpaid family medical leave options.
Medical Receptionist
Pain Doctor
Arlington
05.2016 - 08.2020
Scheduled patient appointments using electronic health record system.
Answered incoming calls and addressed inquiries from patients and medical offices to facilitate effective communication.
Delivered high-quality customer service to consistently improve patient satisfaction.
Verified insurance coverage and addressed billing inquiries to ensure accurate patient accounts.
Maintained accurate patient records and confidentiality standards.
Took messages from patients and promptly relayed to appropriate staff.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.