Open To Work
Amy Gatlin
Blacklick,OH
Work Preference
Summary
HR professional with 10+ years delivering employee relations, investigations, and performance management across public, private, and nonprofit sectors. Expertise in HR operations, workforce planning, compliance, and HRIS administration, ensuring accurate data and policy adherence. Proven ability to partner with leaders to resolve workplace issues, improve engagement, and drive process improvements. Skilled in HR analytics and reporting, leveraging data to identify trends and support strategic decision-making. MBA in Organizational Leadership; pursuing SHRM-CP certification to deepen HR expertise.
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Leave of Absence Coordinator
Sedgwick Claims Management Services
Columbus, OH
06.2025 - Current
- Manage 110-120 leave cases daily while meeting accuracy and timeliness standards.
- Conducted fact-finding reviews to determine FMLA and state leave eligibility, ensuring compliance with regulations.
- Communicated claim decisions, updates, and next steps to employees, providers, and clients through phone and written correspondence, enhancing understanding of leave processes.
- Partnered with internal teams and management to resolve leave-related employee relations concerns, fostering a supportive work environment.
- Maintain highly accurate, confidential HR data and documentation across systems.
HR Consultant / Intern-Part-Time
Marsell Wellness Center
Ontario, CA
02.2024 - 01.2026
- Advised leadership on employee relations, policy interpretation, and workforce planning to enhance organizational capability and support growth.
- Advise leadership on employee relations, policy interpretation, and workforce planning to support organizational capability and growth.
- Aligned recruitment strategies with staffing forecasts and business priorities to meet organizational needs.
- Supported culture-building initiatives to reduce turnover and enhance employee experience.
HR Client Relations Manager
The Adecco Group
Grove City, OH
09.2020 - 01.2023
- Led recruitment and workforce planning efforts, hiring 50+ employees and improving retention through enhanced onboarding programs.
- Conducted workplace investigations into misconduct, performance issues, and employee complaints, ensuring fair resolutions and consistency.
- Conducted workplace investigations involving misconduct, performance issues, and employee complaints, ensuring fair and consistent outcomes.
- Delivered HR reporting and recruitment analytics, enhancing process efficiency and achieving 75% client satisfaction.
- Strengthened manager capability through proactive HR partnering to enhance morale and communication.
Ministry Coordinator
Shiloh Missionary Baptist Church
Newark, OH
01.2015 - 06.2021
- Facilitated leadership training that clarified performance expectations and aligned team goals.
- Supported organizational leaders with targeted training and development initiatives to enhance communication and effectiveness.
- Coordinated programs and strategic planning initiatives that fostered increased stakeholder engagement and collaboration.
Case Management Supervisor
Licking County Child Support Agency
Newark, OH
09.2004 - 07.2018
- Supervised 15+ case managers overseeing a caseload of 14,000+, ensuring service quality and compliance.
- Participated in labor contract negotiations and facilitated conflict resolution between employees and leadership.
- Conducted investigations into escalated employee and client concerns.
- Implemented performance tracking systems and process improvements to enhance operational efficiency.
Education
Master of Business Administration - Organizational Leadership
Franklin University
Columbus, OHBachelor of Science - Human Resource Management
Franklin University
Columbus, OHSkills
- Employee Relations
- HRIS
- Performance Management
- Compliance
- Workforce Planning
- Talent Acquisition
- Training Development
- Data Reporting
- HR Analytics
- FMLA compliance
- Leave management
- Recruitment strategy
Certification
- SHRM-CP (pursuing, expected 2026)
- Certification in Labor Relations & Arbitration (2016)
Timeline
Leave of Absence Coordinator
Sedgwick Claims Management Services
06.2025 - Current
HR Consultant / Intern-Part-Time
Marsell Wellness Center
02.2024 - 01.2026
HR Client Relations Manager
The Adecco Group
09.2020 - 01.2023
Ministry Coordinator
Shiloh Missionary Baptist Church
01.2015 - 06.2021
Case Management Supervisor
Licking County Child Support Agency
09.2004 - 07.2018
Master of Business Administration - Organizational Leadership
Franklin University
Bachelor of Science - Human Resource Management
Franklin University