Shakira Interrante
Orlando,FL
Summary
Dedicated Human Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leave of Absence Coordinator
Children's Home Society Of Florida
Maitland, FL
09.2021 - 06.2022
- Administer leave and disability programs, including FMLA, LOA, ADA, and short-and long-term disability
- Process and coordinate FMLA, LOA, ADA: properly and timely notifying and forwarding paperwork to team members; obtain, track and monitor medical certification; record and track LOA/ADA utilizing HR and FMLA tracking software.
- Maintaining communication with team members on leave; regularly communicating FMLA status with business partners, supervisors, and Payroll Team; ensuring promptly responses to leave and disability questions including creating and maintaining files.
- Ensuring benefits deductions/payroll are accurate upon team member return from leave; creating payment plans missed deductions and issues refunds for overpayments.
- Addressing leave and disability concerns and problems with quick, equitable, and courteous resolution; researching and using critical thinking to resolve questions, concerns, and problems.
- Facilitating timely FMLA/LOA notifications and denials to team members through email and FedEx shipping. Partnering with HR team members when denial or exhaustion of leave results in termination.
- Providing support to team members with disabilities as defined by the American's with Disabilities Act by obtaining and reviewing medical information, maintaining confidentiality. Conducting disability analyses, evaluate reasonable accommodations, and provide an equitable solution through the interactive ADA process, coordinating with the field.
- Assisting benefits programming and open enrollment.
- Monitoring program activity and provide metrics on leave usage.
- Conducting and developing training materials for leave practices.
Talent Service's Specialist
Children's Home Society Of Florida
Maitland, FL
01.2019 - 09.2021
- Applying DCF policies and procedures to screen applicants while maintaining effectiveness, and confidentiality
- Consistently perform under strong demands to meet the needs of each program that CHS serves all while building strong relationships with applicants and supervisors
- Screening candidates efficiently complying with state and federal regulations
- Overseeing as many as 30-50 applicants at any given time
- Conducting and presenting new hire orientation and being liaison for new team members to connect with different departments, trainings, and leadership
- Increased customer satisfaction by resolving Employment Relations issues
- Assisted in multiple hiring / job fairs
- Trained other Talent Services Specialist
- Submitted bi-weekly reports to track onboarding, time to hire, etc
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Summer Camp Counselor / Student Intern
Orange County Parks And Recreation
Orlando, FL
05.2015 - 12.2018
- Supervising children between the ages of 5-12, developed strong working relationships with campers, their parents and other counselors through effective communication and active listening skills
- Created age-appropriate actives and programs for the children Barnett serves, while developing ties to the community
- Handling cash, credit cards and checks, at the end of each night created and maintained cash reports
- Assisted in multiple sporting events such as basketball, soccer, volleyball, and cheerleading
- Greeted incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL01.2023
Diploma - undefined
Maynard Evans HS
2016
Skills
- Candidate Searching
- Industry-Specific HR Regulations
- Employee Hiring
- Americans with Disabilities Act (ADA)
- Human Resources Management Systems
- Employment Record keeping
- New Hire Onboarding
- Employee Relations
- Employment Data Tracking
- Report Preparation
- Leave of Absence Transitions
- Database Maintenance
- Analytical and Critical Thinking
- Microsoft Office
- Eligibility Determinations
- HR Trend Tracking
- Customer Relationship Management
- Information Protection
- Willingness to Learn
- Strategic Planning
- Benefits Administration
- Conflict Resolution
- Adaptable to Changing Conditions
- Remote Conferencing and Communication
- Applicant Qualification
- Employee Orientation
- Networking and Partnership Development
Certification
- CNP - Certified Notary Public
Timeline
Leave of Absence Coordinator
Children's Home Society Of Florida
09.2021 - 06.2022
Talent Service's Specialist
Children's Home Society Of Florida
01.2019 - 09.2021
Summer Camp Counselor / Student Intern
Orange County Parks And Recreation
05.2015 - 12.2018
Associate of Arts - Business Administration
Valencia College
Diploma - undefined
Maynard Evans HS
- CNP - Certified Notary Public
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