Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susana Pereira

Haines City

Summary

Experienced with managing leave of absence cases and ensuring compliance with company policies and laws. Utilizes strong organizational skills and attention to detail to maintain accurate records and facilitate smooth transitions. Knowledge of regulatory requirements and effective communication techniques for resolving employee concerns.

Mentoring team member and helping to other teams as needed.

Overview

14
14
years of professional experience

Work History

Leave of Absence Coordinator

Sedgwick
02.2024 - Current
  • Assisted employees with leave of absence inquiries and documentation processing.
  • Coordinated communication between departments to ensure timely leave approvals.
  • Supported the development of leave policies by researching best practices and compliance requirements.
  • Maintained accurate records of employee absences and relevant documentation in systems.
  • Responded to employee queries regarding benefits related to leaves of absence.
  • Collaborated with HR team to streamline leave request procedures for improved efficiency.
  • Conducted training sessions for staff on updated leave policies and procedures. (mentoring)

Sales Lead

Marshal Retail Group
05.2023 - 01.2024
  • Led team in achieving sales targets through effective coaching and training.
  • Developed and implemented strategies to enhance customer engagement and retention.
  • Analyzed market trends to identify new sales opportunities and improve product offerings.
  • Collaborated with marketing team to create promotional materials that increased brand visibility.

Internal Auditor

Accor Hotels
02.2012 - 09.2022
  • Conducted thorough audits to ensure compliance with internal policies and regulatory requirements.
  • Identified process inefficiencies and recommended actionable improvements to enhance operational effectiveness.
  • Developed detailed audit reports outlining findings, risk assessments, and recommendations for management review.
  • Collaborated with cross-functional teams to gather data and perform comprehensive financial analysis.

Education

Bachelor of Science - Accounting And Finance

University of Havana
Havana, Cuba
07-2013

Skills

  • HRIS systems
  • Microsoft office
  • Discretion and confidentiality
  • Employee relations
  • Benefits administration
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Team collaboration

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Leave of Absence Coordinator

Sedgwick
02.2024 - Current

Sales Lead

Marshal Retail Group
05.2023 - 01.2024

Internal Auditor

Accor Hotels
02.2012 - 09.2022

Bachelor of Science - Accounting And Finance

University of Havana

Similar Profiles

CREATE PROFILE