Chassa Zarelli Fultz
Arlington,WA
Summary
Dynamic and dedicated hospitality professional with extensive experience at Tapped Crafthouse, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through effective upselling and meticulous attention to detail. Skilled in accurate money handling and thriving in fast-paced environments, ensuring satisfaction and repeat patronage.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Tapped Crafthouse
05.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Assisted in menu knowledge, effectively recommending food and beverage pairings to enhance dining experience.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely order delivery and accurate meal preparation.
- Used cash registers and credit card machines to cash out customers.
Bartender/Server
Centennial Bar and Grill
10.2023 - Current
- Mixed and served a variety of cocktails, ensuring consistent quality and presentation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Server
Bobbies Hawaiian Style Restaurant
03.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed multiple tables efficiently during peak hours, optimizing workflow and reducing wait times.
- Collaborated with kitchen staff to relay orders accurately and ensure timely delivery of meals.
- Assisted in training new staff on menu items, service standards, and operational procedures.
Bartender/Server
Maverick Gaming
07.2015 - 09.2022
- Managed bar inventory, tracked supplies, and placed orders to maintain stock levels.
- Trained new bartenders on drink recipes, equipment usage, and service standards.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
GED -
Scriber Lake High School
Lynnwood, WA06-2003
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Accurate money handling
- Upselling techniques
Certification
Food handlers permit valid from 5/14/2025 to 5/14/2027
Class 12 mixologist permit expires 6/1/2030
Timeline
Waitress
Tapped Crafthouse
05.2025 - Current
Bartender/Server
Centennial Bar and Grill
10.2023 - Current
Restaurant Server
Bobbies Hawaiian Style Restaurant
03.2023 - Current
Bartender/Server
Maverick Gaming
07.2015 - 09.2022
GED -
Scriber Lake High School