Chassidy James
Houston,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
Work History
Medical Assistant Extern
Company Name
- Assist patient and gather Vitals Signs, Height/Weight, Patient Information, and Chief Complaints
- Assist patients with preparation for procedures and therapies
- Collect Specimens, prepare slides, and document findings to be used in diagnosis and treatment
- Document patient information in medical records
- Assist Physician, Charting, Administer Meds, and Injections
- Monitor laboratory tests and communicate results to physicians.
Office Administration
City of Houston
12.2022 - 04.2024
- Coordinating meetings, schedules, and events to ensure effective communication and collaboration across different departments with external stakeholders
- Interfacing with residents, businesses and other agencies to address concerns, provide information and offer assistance in a professional and courteous manner
- Overseeing office supplies, equipment maintenance and facility operations to ensure productive and efficient work environment.
Caregiver
Self Employed
10.2019 - 09.2022
- Assist clients in their activities of daily living such as toileting, bathing and grooming
- Perform light housekeeping tasks such as cleaning, dusting and vacuuming
- Make beds on daily basis and change linen as often as required
- Engage clients in physical and mental exercises
- Maintain physical and emotional capacity to care for patients with Alzheimer’s/Memory Loss
- Maintain medical records of any incidents to report to healthcare professionals
- Escort clients on appointments
- Engage in outdoor activities such as walking and sitting
- Prepare food or oversee preparation
- Manage laundry and ironing activities
- Run errands including grocery shopping, bills payment, and mail handling
- Maintain safe and clean environment and ensure that garbage is disposed.
Customer Service Representative
Alorica
01.2015 - 09.2019
- Responding to customer inquiries via phone, email, chat, or in person, addressing questions about products, services, orders, account information, or other related issues
- Resolving customer concerns effectively and efficiently, aiming to achieve customer satisfaction and retention
- Communicating clearly and professionally with customers to ensure they feel valued, understood, and supported throughout their process
- Maintaining detailed records of customer interactions and transactions, updating customer profiles, and documenting feedback to improve quality
- Being adaptable and able to handle variety of customer situations with professionalism, empathy, and customer-centric approach.
Education
NAHP
BSL For Health Care Providers
Medical Assistant Certification Program -
The College of Health Care Professions
Houston, TX04.2025
High School Diploma -
Barbara Jordan High School For Careers
Houston, TX06.2013
Skills
- Administer Injections (SQ,IM, ID, Gluteal)
- Provides ambulation training (wheelchair, walker, cane and crutches)
- Collect patient history and chief complaints
- Wound Care and suture removal
- Prepare patients for examinations
- Medical Terminology
- Specimen Collection and analysis (Blood, UA, Stool and Sputum)
- OSHA & HIPAA Certified
- Medical Front Desk (Appointment Scheduling, scan, fax, file and collect of co-pays and co-insurance)
- Answering Multi-line phones and relay messages accurately
- Direct Patient Care
- Prepares exam and treatment rooms with necessary instruments
- Excellent Customer Service
Personal Information
Title: Certified Medical Assistant
Timeline
Office Administration
City of Houston
12.2022 - 04.2024
Caregiver
Self Employed
10.2019 - 09.2022
Customer Service Representative
Alorica
01.2015 - 09.2019
Medical Assistant Extern
Company Name
NAHP
BSL For Health Care Providers
Medical Assistant Certification Program -
The College of Health Care Professions
High School Diploma -
Barbara Jordan High School For Careers
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