Gisell Villalta
Houston
Summary
Certified Medical Assistant with 3 years of Customer Service Experience.
Organized Medical Assistant Extern with experience in patient care, medical documentation, and clinic administration. Possess strong interpersonal skills for effective communication with patients and healthcare staff. Demonstrated ability to multitask and prioritize amidst fast-paced environments while maintaining attention to detail. Contributed positively to team efficiency and patient satisfaction in previous role.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant Extern
Prompt Care Medical Doctors
Houston
08.2023 - Current
- Took patient vitals and collected medical and dental histories.
- Answered medical phone calls and coordinated patient appointments.
- Roomed patients and sterilized examination areas.
- Greeted and checked in incoming patients.
- Assisted healthcare professionals with patient examinations and procedures.
- Recorded patient medical histories and vital signs accurately.
- Prepared examination rooms by sanitizing equipment and organizing supplies.
Cashier & Warehousing
H-E-B
Katy
01.2021 - Current
- Sanitized high-touch areas and equipment to maintain a clean environment.
- Utilized conflict management and resolution skills to handle customer issues.
- Trained new employees on store processes and procedures.
- Assisted customers with locating products, provided recommendations, and ensured a positive shopping experience.
Education
Medical Assisting Program -
The College of Health Care Professions
Austin, TX 01.2022 - 09.2022
High School Diploma -
Elsik High School
Skills
- Administer Injections (SQ, IM, ID, Gluteal)
- Wound Care and suture removal
- Charting
- Specimen Collection and analysis (Blood, UA, Stool and Sputum)
- Medical Terminology, Laws and Ethics
- Medical Front Desk (Appointment Scheduling, scan, fax, file, and collect of co-pays and coinsurance)
- Insurance authorization and verification, reimbursement, and referrals
- Take vitals (BP, P, R, and T) and measure patient height and weight
- Prepare patients for examinations
- EKG administration and accurate electrode placement
- Answering multi-line phones and relaying messages accurately
- Prepares exam and treatment rooms with necessary instruments
- Working Knowledge of surgical asepsis, autoclave, and sterilization techniques
- Direct Patient Care
- Anatomy and Physiology Trained
- Phlebotomy (Vacutainer, Syringe, Butterfly, Capillary sticks)
- Administer Strep, HCG pregnancy, Flu, Hemoccult, and Mono tests
- Electronic Health Records
- Collect patient history and chief complaints
Clinical Abilities
- Administer Injections (SQ, IM, ID, Gluteal)
- Wound Care and suture removal
- Charting
- Specimen Collection and analysis (Blood, UA, Stool and Sputum)
- Medical Terminology, Laws and Ethics
- Medical Front Desk (Appointment Scheduling, scan, fax, file, and collect of co-pays and coinsurance)
- Insurance authorization and verification, reimbursement, and referrals
- Take vitals (BP, P, R, and T) and measure patient height and weight
- Prepare patients for examinations
- EKG administration and accurate electrode placement
- Answering multi-line phones and relaying messages accurately
- Prepares exam and treatment rooms with necessary instruments
- Working Knowledge of surgical asepsis, autoclave, and sterilization techniques
- Direct Patient Care
- Anatomy and Physiology Trained
- Phlebotomy (Vacutainer, Syringe, Butterfly, Capillary sticks)
- Administer Strep, HCG pregnancy, Flu, Hemoccult, and Mono tests
- Electronic Health Records
- Collect patient history and chief complaints
Timeline
Medical Assistant Extern
Prompt Care Medical Doctors
08.2023 - Current
Medical Assisting Program -
The College of Health Care Professions
01.2022 - 09.2022
Cashier & Warehousing
H-E-B
01.2021 - Current
High School Diploma -
Elsik High School