Chassidy Mayfield
Fort Worth,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Excelling in relationship building and problem resolution. Proven ability to enhance customer satisfaction through active listening and effective communication. Skilled in payment processing and maintaining service standards, Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Family Dollar
05.2021 - 11.2021
Dietary Aide
Pennsylvania Nursing and Rehabilitation
11.2016 - 12.2016
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cafeteria Worker
Staffing Logistics
08.2010 - 10.2010
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
Cashier
Fiesta Food Mart
06.2009 - 11.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Burger King
05.2007 - 02.2008
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate Of Arts And Sciences - Criminal Justice
Remington College
Fort Worth, TX06.2009
High School Diploma - High School Diploma
Alicia's Christian Academy
Crowley, TX08.2007
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Payment processing
- Customer satisfaction measurement
- Product knowledge
- Store maintenance
- Stock management
- Service standard compliance
Timeline
Customer Service Representative
Family Dollar
05.2021 - 11.2021
Dietary Aide
Pennsylvania Nursing and Rehabilitation
11.2016 - 12.2016
Cafeteria Worker
Staffing Logistics
08.2010 - 10.2010
Cashier
Fiesta Food Mart
06.2009 - 11.2009
Cashier
Burger King
05.2007 - 02.2008
Associate Of Arts And Sciences - Criminal Justice
Remington College
High School Diploma - High School Diploma
Alicia's Christian Academy
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