Chassidy Milner
Summary
Innovative Bartender experienced in customer service and cocktail creation. Enhanced guest experiences through unique drink recipes and effective bar management, contributing to high levels of customer satisfaction. Focused on teamwork, adaptability, and maintaining a clean, organized workspace while thriving in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Bartender
Foxwoods Resort and Casino
Mashantucket, Connecticut
05.2025 - Current
- Crafted and served a diverse range of cocktails and beverages, enhancing guest satisfaction.
- Interacted with guests to deliver memorable customer service experiences, fostering repeat visits.
- Ensured cleanliness and organization of bar area and equipment, supporting efficient service.
- Trained new bartenders on menu items and service protocols.
Bartender
Cambria Hotel
09.2023 - 03.2025
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders on cocktail preparation techniques and customer service standards.
- Created unique cocktail recipes, enhancing menu offerings and elevating guest experience.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Partnered with management to execute promotional events, boosting patron engagement and driving sales.
- Maintained cleanliness and organization of bar area, promoting efficient workflow during peak hours.
- Addressed customer complaints promptly, ensuring satisfaction and encouraging repeat business.
- Closed out cash register and prepared cashier report at close of business.
Bartender
Casa Mia at the Hawthorne
07.2022 - 02.2024
- Provided excellent customer service by engaging patrons and taking orders efficiently.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Developed familiarity with drink recipes and customer preferences.
- Delivered excellent customer service by engaging patrons and efficiently taking orders, contributing to a welcoming atmosphere.
- Assisted in maintaining cleanliness and organization of bar area.
- Supported team members during busy shifts, ensuring smooth operations.
- Adapted quickly to changes in menu items and special promotions introduced by management.
- Executed cash handling duties accurately, ensuring precise accounting at end of each shift to support financial integrity.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Catering Bartender/Server Assistant
Max Group
05.2022 - 12.2022
- Delivered exceptional customer service while preparing and serving beverages at various events.
- Collaborated with event coordinators to deliver beverage service that met client expectations.
- Efficiently managed inventory of bar supplies, ensuring timely replenishment during high-demand events.
- Maintained organized and clean bar area, ensuring compliance with health and safety regulations.
- Adapted quickly to diverse event settings, demonstrating flexibility in handling varying guest volumes.
- Acquired in-depth knowledge of cocktail recipes and presentation methods to elevate guest experience.
Education
Associate of Arts -
Capitol Communtiy College
Hartford, CTSkills
- Mixology techniques
- Sanitation practices
- Customer service
- Customer engagement
- Clear and effective communication
- Team collaboration
- Multitasking ability
- Dependable service
- Social interaction
Timeline
Bartender
Foxwoods Resort and Casino
05.2025 - Current
Bartender
Cambria Hotel
09.2023 - 03.2025
Bartender
Casa Mia at the Hawthorne
07.2022 - 02.2024
Catering Bartender/Server Assistant
Max Group
05.2022 - 12.2022
Associate of Arts -
Capitol Communtiy College