Chassity Young
Sanford,NC
Summary
Detail-oriented retail professional with a strong background in customer service, register operations, and payment processing. Experienced in cash drawer balancing, returns, exchanges, and maintaining clean checkout areas. Focused on accuracy, consistency, and dependable front-end support.
Overview
20
20
years of professional experience
Work History
Cashier/Customer Service Representative
Walmart
Sanford, North Carolina
11.2015 - Current
- Processed customer payments at Walmart registers using point-of-sale systems.
- Scanned merchandise and verified prices at Walmart checkout lanes.
- Counted cash and checks for register balance, checks, and card transactions for Walmart cash drawers.
- Assisted customers with purchases, returns, and exchanges, enhancing overall shopping experience at Walmart service counters.
- Organized bags and carts to streamline customer service and improve shopping flow for Walmart shoppers.
- Resolved pricing questions and guided customers to appropriate Walmart departments for timely assistance.
- Maintained clean checkout areas and stocked nearby supplies at Walmart.
- Followed Walmart cash-handling policies and register procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Key Holder
Dollar General Store
Spring Lake, North Carolina
06.2015 - 10.2015
- Managed store openings and closings, ensuring security measures were followed.
- Executed opening and closing procedures for store, securing cash, doors, and alarms to ensure safety and compliance.
- Supervised front-end operations, ensuring cashier coverage and register accuracy to enhance customer service.
- Managed daily merchandising, stocking shelves, and recovering sales floor aisles.
- Assisted customers with product locations, prices, and store service questions.
- Processed shipments, unloaded freight, and organized backroom inventory for Dollar General.
- Conducted cash drawer audits to ensure accuracy in transactions and accountability. counts, deposits, and change for shift accountability.
- Maintained cleanliness and checked planograms to support compliance with company standards and improve shopping experience.
cashier
Walmart, 99 H Street NW,20001
Sanford, North Carolina
08.2007 - 04.2010
- Processed customer purchases at Walmart registers using cash, card, and mobile payments.
- Scanned merchandise and verified prices for Walmart front-end transactions.
- Assisted customers with questions, directions, and checkout support at Walmart.
- Bagged groceries and handled merchandise carefully during busy store shifts.
Cashier/Bag Packer
Bojangles' Famous Chicken 'n Biscuits
Sanford, North Carolina
07.2006 - 09.2007
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register and handled payments at front counter
- Entered biscuit, chicken, and combo orders accurately into POS system
- Greeted Bojangles' guests and processed orders with friendly service
Education
GED -
Central Carolina Community College
12-2005
Skills
- Point-of-sale operations
- Payment processing
- Sales transactions
- Cash drawer management
- Register management
- Refund management
- Customer service
Timeline
Cashier/Customer Service Representative
Walmart
11.2015 - Current
Key Holder
Dollar General Store
06.2015 - 10.2015
cashier
Walmart, 99 H Street NW,20001
08.2007 - 04.2010
Cashier/Bag Packer
Bojangles' Famous Chicken 'n Biscuits
07.2006 - 09.2007
GED -
Central Carolina Community College