Chastity Clay
Jacksonville
Summary
Results-driven Freight Broker specializing in logistics optimization and issue resolution. Delivers exceptional customer service, ensuring timely deliveries and high client satisfaction. Experienced CEO skilled in coordinating fundraising events and enhancing community engagement. Strong project management and team leadership capabilities contribute to successful outcomes.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
CEO
Child Help Advocacy Mentoring Program
Jacksonville
07.2022 - Current
- Coordinated communication among staff, volunteers, and community partners to ensure alignment and collaboration.
- Organized fundraising events that engaged the community and increased support for organizational initiatives.
- Facilitated training sessions for new volunteers on organizational policies.
- Developed marketing materials, including brochures, flyers, and newsletters, to enhance visibility and outreach.
- Researched potential sponsorships from corporations or foundations that align with the mission of the organization.
- Coordinated fundraising events, including scheduling speakers, venues and promotional materials.
Freight Broker
Everything Freight
Jacksonville
07.2017 - 12.2025
- Coordinated freight shipments between carriers and clients, ensuring on-time delivery and client satisfaction.
- Negotiated competitive rates with carriers, enhancing cost-effectiveness and service quality.
- Utilized logistics software to track shipments and monitor delivery schedules.
- Monitored shipments for on-time delivery and communicated status updates to customers.
- Resolved issues related to freight delays or damages promptly and efficiently.
- Provided training and support to new brokers on best practices in freight management.
- Cold called potential customers, contributing to increased revenue and expanding client base.
Education
Bachelor of Science - Social Worker
Savannah State College
Savannah, GA05-1998
Skills
- Nonprofit management
- Fundraising strategy
- Sponsorship development
- Community engagement
- Operational oversight
- Marketing materials
Accomplishments
Action News Jax 12 Who Care 2025 Receiptant
Certification
Master Broker
Timeline
CEO
Child Help Advocacy Mentoring Program
07.2022 - Current
Freight Broker
Everything Freight
07.2017 - 12.2025
Bachelor of Science - Social Worker
Savannah State College