Chastity Hampstead
Hackettstown,NJ
Summary
Strategic and results driven manager with over ten years of experience leading operations in wellness and healthcare focused environments. Proven ability to oversee staff, optimize scheduling, manage client and patient relationships, and maintain efficient high standard operations. Holds a Bachelor’s degree in Psychology from Rutgers University, bringing a strong understanding of communication, behavior, and team dynamics. Known as a trusted leader with strong accountability, sound judgment, and a commitment to delivering exceptional care experiences while driving organizational stability and growth. Seeking a management role with competitive compensation in a people centered organization that values strong leadership and operational excellence.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Owner/Operator
Infiniti Fitness
Morristown, New Jersey
09.2019 - Current
- Managed daily operations of fitness facility for optimal member experience.
- Developed and implemented marketing strategies to attract new clients.
- Oversaw staff training to ensure high service standards and safety protocols.
- Engaged with clients to understand their fitness goals and provide support.
- Coordinated events and classes to enhance community involvement and retention.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Dental Assistant
Smiles NY
New York, New York
06.2016 - 09.2017
- Assisted dentists during procedures to ensure patient comfort and efficiency.
- Managed patient records using practice management software for accurate documentation.
- Prepared examination rooms by sterilizing instruments and organizing dental supplies.
- Monitored inventory levels and ordered supplies to maintain necessary stock levels.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Collaborated with the dental team to improve workflow and enhance patient experience.
- Conducted preliminary assessments by taking dental x-rays and gathering medical histories.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Education
Bachelor of Science - Psychology
Rutgers University
New Brunswick, New Jersey, NJ 09.2010 - 05.2015
Skills
- Facility management
- Marketing strategy
- Staff training
- Customer engagement
Timeline
Owner/Operator
Infiniti Fitness
09.2019 - Current
Dental Assistant
Smiles NY
06.2016 - 09.2017
Bachelor of Science - Psychology
Rutgers University
09.2010 - 05.2015