Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist/Cosmetologist
Hair Cuttery
11.2022 - Current
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Educated customers on products to maximize benefits.
Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
Server
IHOP
06.2021 - 10.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Denny's
12.2021 - 03.2022
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Billing & sales representative
Frontier Communications
01.2018 - 01.2021
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Increased sales revenue by identifying and targeting high-potential accounts.
Overnight Associate
Dunkin donuts
06.2017 - 10.2017
Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
Sandwich Artist
Subway
03.2017 - 06.2017
Operated the cash register with accuracy, ensuring proper handling of transactions.
Greeted guests, promoted specials, and took orders.
Crew Member
Burger King
06.2016 - 03.2017
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Diploma -
High School Of Commerce
Certification in Cosmetology -
International Academy of Hair Design
South Daytona, FL
03.2022
Skills
Customer Service (3 years)
Communication skills (5 years)
Restaurant Experience
Cash Handling
POS
Quick Learner
Client consultation
Appointment Scheduling
Cosmetology
Customer Education
Certification
Licensed Cosmetologist, 04/01/22, 10/01/24
Assessments
Work motivation, Proficient, 01/01/21, Level of motivation and discipline applied toward work
Customer service, Proficient, 12/01/20, Identifying and resolving common customer issues
Early childhood development, Proficient, 05/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development