Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Chastity Jiles

Port Orange

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hairstylist/Cosmetologist

Hair Cuttery
11.2022 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.

Server

IHOP
06.2021 - 10.2023


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Denny's
12.2021 - 03.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Billing & sales representative

Frontier Communications
01.2018 - 01.2021


  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Overnight Associate

Dunkin donuts
06.2017 - 10.2017
  • Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.

Sandwich Artist

Subway
03.2017 - 06.2017
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Greeted guests, promoted specials, and took orders.

Crew Member

Burger King
06.2016 - 03.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Diploma -

High School Of Commerce

Certification in Cosmetology -

International Academy of Hair Design
South Daytona, FL
03.2022

Skills

  • Customer Service (3 years)
  • Communication skills (5 years)
  • Restaurant Experience
  • Cash Handling
  • POS
  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Cosmetology
  • Customer Education

Certification

Licensed Cosmetologist, 04/01/22, 10/01/24

Assessments

  • Work motivation, Proficient, 01/01/21, Level of motivation and discipline applied toward work
  • Customer service, Proficient, 12/01/20, Identifying and resolving common customer issues
  • Early childhood development, Proficient, 05/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development

Timeline

Hairstylist/Cosmetologist

Hair Cuttery
11.2022 - Current

Server

Denny's
12.2021 - 03.2022

Server

IHOP
06.2021 - 10.2023

Billing & sales representative

Frontier Communications
01.2018 - 01.2021

Overnight Associate

Dunkin donuts
06.2017 - 10.2017

Sandwich Artist

Subway
03.2017 - 06.2017

Crew Member

Burger King
06.2016 - 03.2017

Diploma -

High School Of Commerce

Certification in Cosmetology -

International Academy of Hair Design
Chastity Jiles