Chastity Maldonado
Customer Service leader and Caretaker
San Antonio,TX
Summary
Adaptable professional with 10+ years of experience in housekeeping, caregiving, childcare, and team leadership. Known for strong multitasking, customer service, and cleaning standards. Delivers orderly spaces, reliable daily support, and consistent care for clients and households.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Housekeeper
Jerry Acevedo
San Antonio, Texas
11.2024 - Current
- Cleaned rooms, bathrooms, and kitchens in Jerry Acevedo's private residence to support healthy living conditions.
- Vacuumed carpets and swept hard floors to keep living areas clean.
- Dusted furniture, fixtures, and baseboards to help maintain a neat appearance throughout the home.
- Sanitized surfaces and replenished cleaning supplies for household use.
- Removed trash and kept common areas organized.
- Cleaned up after household pets and refilled water dishes.
- Followed household cleaning routines while respecting privacy in residence.
- Greeted clients and guests politely during daily duties to support a positive household environment.
- Used proper personal protective equipment and supplies when handling hazardous waste or chemicals.
Caregiver
Estrella Provider Services
San Antonio, Texas
06.2021 - 05.2023
- Assisted clients with bathing, dressing, and personal care to enhance daily living quality at Estrella Provider Services.
- Reminded clients about medications and daily schedules during caregiver visits.
- Supported mobility with transfer techniques, walkers, and wheelchairs.
- Provided companionship, conversation, and emotional support to clients.
- Ensured tidy living spaces and changed linens to promote comfort and safety for clients.
- Maintained clean and well-organized environment for client happiness and safety.
Team Lead
Jamba Juice
San Antonio, Texas
08.2018 - 06.2021
- Trained crew members on guest service and drink preparation, by fostering a knowledgeable and efficient team.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved guest concerns through calm, friendly communication, enhancing customer satisfaction.
- Scheduled daily tasks across register, prep, and cleaning stations.
- Monitored food safety and sanitation standards throughout the shift.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supported store openings, closings, and team coverage needs.
- Reconciled cash drawer and balanced point-of-sale transactions.
- Conducted inventory counts to ensure stock accuracy., resolved discrepancies and completed paperwork to keep system accurate and current.
Childcare Provider
Independant
San Antonio, Texas
09.2012 - 08.2018
- Ensured child safety during play, meals, and rest periods through vigilant monitoring.
- Created a safe, nurturing, and stimulating environment, fostering children's learning and growth.
- Planned age-appropriate activities and learning games.
- Managed daily childcare routines for independent households.
- Prepared and served nutritious meals and snacks, promoting healthy eating habits.
- Maintained clean play areas and sanitized toys.
Skills
- Residential cleaning
- Surface sanitizing
- Cleaning protocols
- Chemical handling
- Linen care
- Supply restocking
- Inventory control
- Time management
- Multitasking and organization
- Hardworking
- Customer service
- Hospitality experience
- Pet care
Certification
- covid-19 awareness
- food management
Timeline
Housekeeper
Jerry Acevedo
11.2024 - Current
Caregiver
Estrella Provider Services
06.2021 - 05.2023
Team Lead
Jamba Juice
08.2018 - 06.2021
Childcare Provider
Independant
09.2012 - 08.2018