Chastity N. Cleveland
Hampton
Summary
Customer Service Professional currently working towards a Bachelor of Arts in Criminal Justice. Seeking an entry-level position in the criminal justice field, bringing strong investigative, communication, and interpersonal skills to engage with individuals from diverse backgrounds.
Overview
10
10
years of professional experience
Work History
Sales Associate / Customer Service
The Home Depot Inc.
McDonough
03.2021 - Current
- Greet, smile, and thank customers with a positive attitude, ensuring a welcoming atmosphere.
- Maintain a clean, organized, and presentable workspace.
- Answer customer inquiries and provide assistance with product needs.
- Assist associates across the store as needed and address customer concerns through proper channels.
School Nutrition Manager
Clayton County Public Schools
Jonesboro
02.2015 - Current
- Manage the School Nutrition Program in compliance with federal, state, local, and BOE policies.
- Oversee food cost control by forecasting, ordering, and receiving food supplies.
- Supervise, train, and evaluate employees on food preparation, serving, storage, and sanitation.
- Ensure sanitation and safety procedures are followed in food handling and storage.
- Prepare daily work schedules and oversee the cleaning schedule for all personnel.
- Collect, count, and deposit school nutrition program funds daily.
- Maintain confidentiality and promote good public relations for the school nutrition program.
- Complete mandatory nutrition training, local training, and orientation for Nutrition Employees.
Education
Bachelor of Arts - Criminal Justice
Atlanta Metropolitan State College
Atlanta, GA05.2025
Skills
- Customer Service Management
- Complaint Handling & Resolution
- Retail Cashier Experience
- Event Coordination & Marketing
- Proficient with Microsoft Office
- Investigative Skills
- Interpersonal Communication
- Problem-Solving
- Proficient with Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle high-stress situations with professionalism
- Excellent conflict resolution and customer service abilities
- Detail-oriented and organized
- Training in food safety and nutrition programs
References
References available upon request.
Timeline
Sales Associate / Customer Service
The Home Depot Inc.
03.2021 - Current
School Nutrition Manager
Clayton County Public Schools
02.2015 - Current
Bachelor of Arts - Criminal Justice
Atlanta Metropolitan State College
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