CHASTITY GORDON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
ER REGISTRATION CLERK
WEST TENNESSEE HEALTHCARE-MILAN
02.2021 - Current
- Accurately completes all necessary paperwork related to patient registration process such as forms, consent documents and insurance.
- Works collaboratively with medical staff to ensure accuracy in patient registrations.
- Follow up on outstanding registration issues promptly to ensure smooth operations of the ER department.
PATIENT ACCESS-ER
WEST TENNESSEE HEALTHCARE- DYERSBURG
08.2019 - 01.2022
- Checking patients into the Emergency Department.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Greeted patients and visitors in a courteous and professional manner.
- Collected co-pays and other payments from patients at time of service.
ER ADMISSIONS CLERK
BAPTIST MEMORIAL HOSPITAL
10.2018 - 02.2021
- EPIC certified trainer
- Maintained confidentiality of all patient-related information as outlined by HIPAA regulations.
- Trained new employees on departmental policies and procedures related to admissions processes.
- Performed data entry to ensure accurate patient information was entered into the system.
Education
Certification Of Completion - Introduction To American Law
Coursera
06.2025 - 06.2025
Certification Of Completion - Introduction To Psychology
Coursera
06.2025 - 06.2025
Bachelor of Science - Criminal Justice
Bethel University
Diploma -
Home Life Academy
Skills
- Data entry
- Information management
- Office software systems
- EMR platforms
- Scheduling tools
- Case documentation
- Multitasking
- Interpersonal skills
- Communication skills
- Insurance experience
- Adaptability
- Confidentiality
- Accuracy
- Professionalism
Timeline
Certification Of Completion - Introduction To American Law
Coursera
06.2025 - 06.2025
Certification Of Completion - Introduction To Psychology
Coursera
06.2025 - 06.2025
ER REGISTRATION CLERK
WEST TENNESSEE HEALTHCARE-MILAN
02.2021 - Current
PATIENT ACCESS-ER
WEST TENNESSEE HEALTHCARE- DYERSBURG
08.2019 - 01.2022
ER ADMISSIONS CLERK
BAPTIST MEMORIAL HOSPITAL
10.2018 - 02.2021
Bachelor of Science - Criminal Justice
Bethel University
Diploma -
Home Life Academy