CHATAIRA PARNELL
Horn Lake,MS
Summary
Compassionate and driven Master of Social Work graduate with experience in patient engagement and behavioral health. Skilled in counseling, crisis intervention, and building therapeutic relationships with diverse populations. Adept at collaborating with healthcare teams to improve patient well-being while managing multiple responsibilities in clinical settings.
Overview
13
13
years of professional experience
Work History
Patient Engagement Specialist
Memphis Health Center
Memphis, TN
04.2022 - Current
- Engaged patients to encourage primary care utilization, reducing emergency department overuse.
- Educated patients on care plans, appointments, and resources to improve adherence and outcomes.
- Maintained detailed records of interactions to track patient progress.
- Applied strong communication and interpersonal skills to address concerns and build patient trust.
Therapist Intern
Parkwood Behavioral Health Center
Olive Branch, MS
09.2024 - 05.2025
- Provided individual and group therapy under supervision, utilizing evidence-based interventions.
- Conducted biopsychosocial assessments to support clinical evaluations.
- Facilitated psychoeducational sessions with patients and families on coping strategies and mental health awareness.
- Assisted in crisis intervention and de-escalation techniques to maintain a safe therapeutic environment.
- Documented patient progress and clinical notes in compliance with healthcare standards.
Staffing Specialist
Surge
Olive Branch, MS
12.2021 - 03.2022
- Coordinated recruitment events and onboarding processes for new hires.
- Provided orientation and support for employee integration.
Sorter
Amazon
Memphis, TN
09.2020 - 12.2021
Clerk One
Teleflex
Olive Branch, MS
03.2020 - 09.2020
Post Master Relief
United States Postal Service
Tunica, MS
03.2012 - 03.2015
Education
Master of Social Work (MSW) -
Union University
Jackson, TN07.2025
Bachelor of Arts (B.A.) - Social Work
Mississippi Valley State University
Itta Bena, MS05.2010
Skills
- Medical terminology
- Patient education and engagement
- Team collaboration and communication
- Behavioral health support
- Crisis intervention and counseling
- Data collection and documentation
- Registration and scheduling
- Healthcare knowledge
- Computer proficiency
- Calm under pressure
- Multitasking and time management
Community Service
Volunteer, JIFF, Memphis, TN, 04/01/23, Present, Assisted with youth mentoring and outreach programs., Supported event planning and implementation to promote community engagement.
Personal Information
Title: Patient Engagement Specialist | MSW Graduate
Timeline
Therapist Intern
Parkwood Behavioral Health Center
09.2024 - 05.2025
Patient Engagement Specialist
Memphis Health Center
04.2022 - Current
Staffing Specialist
Surge
12.2021 - 03.2022
Sorter
Amazon
09.2020 - 12.2021
Clerk One
Teleflex
03.2020 - 09.2020
Post Master Relief
United States Postal Service
03.2012 - 03.2015
Master of Social Work (MSW) -
Union University
Bachelor of Arts (B.A.) - Social Work
Mississippi Valley State University
Similar Profiles
Shirley DeanShirley Dean
Referral Clerk at Memphis Health CenterReferral Clerk at Memphis Health Center
Renata LoweRenata Lowe
PCMH Care Coordinator at Memphis Health CenterPCMH Care Coordinator at Memphis Health Center
LaWanda TateLaWanda Tate
Pharmacy Manager at Memphis Health CenterPharmacy Manager at Memphis Health Center
Jakarri FarmerJakarri Farmer
Operational Manager at FedExOperational Manager at FedEx
Niriyah SimthNiriyah Simth
Volunteer at East Antioch Baptist ChurchVolunteer at East Antioch Baptist Church