Passionate and hardworking employee working in both customer and patient driven environments. Focused on providing exceptional customer service through professionalism and dedication when working with each individual. Skilled and experienced in both sales and healthcare fields.
• Responsible for correctly onboarding patients and setting up devices for remote patient monitoring.
• Thoroughly explaining remote patient monitoring program and patient's responsibilities.
• Ensure correct insurance coverage, documentation in Salesforce, and troubleshooting of technical issues.
• Calling patients to confirm, set, or change appointments as well as contacting eligible patients to offer and explain program.
• Working in and commuting to three different pulmonary clinics throughout Jacksonville area.
• First In-Clinic Patient Enrollment Specialist at start up. Approaching Change with an open mind and willingness to adapt.
- Position: Account Management Lead
- Email: sarah.greenlaw@huma.com
- Phone: (908) 616-3582
- Position: Outside Sales Manager
- Email: jmcentire@mascotmedia.net
- Phone: (479) 527- 8620