Chatamia Spann
Memphis,TN
Summary
Dynamic team leader with a proven track record, skilled in performance improvement and conflict resolution. Adept at training staff and enhancing operational efficiency, I foster collaboration and drive results. Recognized for analytical thinking and attention to detail, I consistently achieve goals while maintaining a safe and inclusive work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Team Leader
FedEx Express
Memphis, TN
03.2022 - 02.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Material Handler
Staples
Memphis, TN
01.2022 - 04.2022
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
ICQA Problem Solver
Amazon
Memphis, TN
10.2020 - 01.2022
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Initiated process changes based on data analysis, resulting in reduced order processing times.
- Conducted periodical cycle counts to prevent potential inventory issues.
- Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Warehouse Worker
DHL Supply Chain
Memphis, TN
10.2020 - 12.2020
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Material Handler
FedEx Express
Memphis, TN
12.2014 - 10.2020
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Helped train new employees in safe practices and warehouse procedures.
Wave Merchandiser Seasonal
William Sonoma
Olive Branch, MS
09.2019 - 12.2019
- Managed schedule efficiently to ensure timely completion of assigned tasks while minimizing disruptions to store operations during peak hours.
- Utilized creative problem-solving skills to adapt visual merchandising strategies for various store sizes and layouts.
- Maintained a proactive approach to problem-solving, anticipating potential obstacles and implementing effective solutions before they impacted overall store performance.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Picker Packer
Integrity Staffing
Memphis, TN
02.2016 - 03.2017
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Picked and packed order items.
Material Handler
Axcess Staffing
Memphis, TN
07.2015 - 12.2015
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Picker and Trainer
Simos Solutions
Memphis, TN
09.2014 - 06.2015
- Pulled orders quickly to maintain demanding productivity goals.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Followed orders precisely for correct items, sizes and quantities.
- Supervised and trained new staff in performing census.
- Scanned and verified UPC codes for all products to aid in identification.
Material Handler
Kelly Services
Memphis, TN
02.2012 - 02.2014
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Assisted in receiving, stocking and distribution of merchandise.
Material Handler
Select Staffing Agency
Memphis, TN
10.2011 - 07.2013
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Education
Certificate - Dental Assisting
Concorde Career College
Memphis, TN06.2014
High School Diploma -
Houston High School
Germantown, TN05.2011
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Performance improvement
- Documentation and reporting
- Complex Problem-solving
- Analytical thinking
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Daily workflow improvement
- Leading team meetings
- Safety
- Safety processes and procedures
- Staff education and training
- Process improvement
- Team building
- Giving constructive feedback
- Performance evaluations
- Verbal and written communication
- Employee training
- Strategic planning
- Workflow management
- Leadership
- Time management
- Multitasking
- Decision-making
- Excellent communication
Timeline
Team Leader
FedEx Express
03.2022 - 02.2025
Material Handler
Staples
01.2022 - 04.2022
ICQA Problem Solver
Amazon
10.2020 - 01.2022
Warehouse Worker
DHL Supply Chain
10.2020 - 12.2020
Wave Merchandiser Seasonal
William Sonoma
09.2019 - 12.2019
Picker Packer
Integrity Staffing
02.2016 - 03.2017
Material Handler
Axcess Staffing
07.2015 - 12.2015
Material Handler
FedEx Express
12.2014 - 10.2020
Picker and Trainer
Simos Solutions
09.2014 - 06.2015
Material Handler
Kelly Services
02.2012 - 02.2014
Material Handler
Select Staffing Agency
10.2011 - 07.2013
Certificate - Dental Assisting
Concorde Career College
High School Diploma -
Houston High School