Douglas Farruggia
Latrobe,PA
Summary
Accomplished senior-level executive with a 26-year track record of successful strategic and tactical leadership within the cemetery and funeral services industry. Motivator with an exceptional attitude and an innovator with a steadfast commitment to success. Expertise in managing organizational change to achieve maximum results. Entrepreneurial leadership style with highly effective planning, organizational, and communication skills as well as a solutions-oriented approach to problem solving. Demonstrated ability to instill a common vision and develop a dynamic team based on trust and mutual respect.
Overview
26
26
years of professional experience
Work History
Divisional President
StoneMor Partners, L.P.
Trevose, PA
08.2018 - 03.2019
- Managed $102 million annual budget distributed across 700+ employees at 129 cemeteries and funeral homes across six states
- Led corporate reorganization from traditional S.A.M. Model to a General Manager Model, hiring 35 management leaders, including four regional vice presidents and six area vice presidents
- Reduced expenses $7.5 million (7.3%) while driving $54 million in sales (averaging 100% top-line revenue goals MoM)
- Audited all 129 properties to ascertain and assign asset value, allowing the company to strategically shift resources away from losing ventures into high-potential areas of growth
Executive Vice President & Sales Director
CMS East, Inc.
Jeannette, PA
02.2015 - 08.2018
- Petitioned and convinced Board of Directors to pursue innovative changes in sales policies that resulted in an average 4% YoY increase in revenue, improved employee retention, and a 20% reduction in customer cancellation rates
- Innovated marketing strategy by budgeting across all new channels, including email, direct mail, social media, and referral
- Instituted weekly cross-functional meeting to increase communication and identify potential concerns across all departments, resulting in an enhanced customer experience
Vice President of Sales
CMS East, Inc.
Jeannette, PA
02.2014 - 02.2015
Regional General Manager
CMS East, Inc.
Jeannette, PA
02.1998 - 02.2014
Regional Sales Manager
CMS East, Inc.
Jeannette, PA
02.1997 - 02.1998
Regional General Manager
CMS West, Inc.
Pittsburgh, PA
02.1995 - 02.1997
Company Trainer
CMS West, Inc.
Pittsburgh, PA
11.1993 - 02.1995
Sales Counselor
CMS West, Inc.
Pittsburgh, PA
01.1993 - 11.1993
Education
Bachelor of Arts - Business Administration & Management
Westminster College
New Wilmington, PA1986
Skills
- Strategic Planning & Vision
- Cross-Functional Coordination
- Corporate Culture Change
- Recruitment & Retention
- Business Structure Optimization
- Team Building & Leadership
- Conflict Management
- Sales, Administrative, & Maintenance Management
Timeline
Divisional President
StoneMor Partners, L.P.
08.2018 - 03.2019
Executive Vice President & Sales Director
CMS East, Inc.
02.2015 - 08.2018
Vice President of Sales
CMS East, Inc.
02.2014 - 02.2015
Regional General Manager
CMS East, Inc.
02.1998 - 02.2014
Regional Sales Manager
CMS East, Inc.
02.1997 - 02.1998
Regional General Manager
CMS West, Inc.
02.1995 - 02.1997
Company Trainer
CMS West, Inc.
11.1993 - 02.1995
Sales Counselor
CMS West, Inc.
01.1993 - 11.1993
Bachelor of Arts - Business Administration & Management
Westminster College
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